South Bay BMW

Simply Great! Both Adams were great! Adam Zailaa (Sales Advisor)- since the moment he first reached out(email) to the moment I drove the new car off the lot took ca Both Adams were great! Adam Zailaa (Sales Advisor)- since the moment he first reached out(email) to the moment I drove the new car off the lot took care of father and I. Adam Elzalia (Sales/Paperwork)- Great customer service, very professional and informative. On top of it all, every team member very friendly and professional. Thanks BMW of South Bay, and Thank you Adams! More

Great service Darryl is a terrific service advisor. Appointment was take promptly, got a loaner car, and my service was done by the end of the day.. Darryl is a terrific service advisor. Appointment was take promptly, got a loaner car, and my service was done by the end of the day.. More

Honest and helpful This dealership is one of my favorite place. Besides the nice lounge area, they have mini cafe where you can sit and wait for your service to be done. This dealership is one of my favorite place. Besides the nice lounge area, they have mini cafe where you can sit and wait for your service to be done. I do have a great service experience with them since 2012. Mostly everyone here are friendly and very helpful. Access to loaner car is also provided which makes life go easier and less stressful. Thank you, Mr. Willie Reyes for being true and very helpful to me. You’re the best! More

Came in, job done, left happy! Under the discreet but expert direction of the Service Advisor, Mr. Vahad Oganesyan, the warranty work on my BMW325i was performed beyond expectations Under the discreet but expert direction of the Service Advisor, Mr. Vahad Oganesyan, the warranty work on my BMW325i was performed beyond expectations, the to-the-point technical recommendations were explained and delivered in writing, and after a couple of days I left the dealership in a car that, after almost 150,000 miles, is driving almost like new. More

Twenty Plus Years of Excellence Our Family has bought over 15+ Car from this dealership over the past twenty years! There is a good reason that we keep coming back for more. Employ Our Family has bought over 15+ Car from this dealership over the past twenty years! There is a good reason that we keep coming back for more. Employees like Steve Marx and Dan Grammer are but two of them. There is not one department that can be faulted. Why change when it is not broken! We will be returning....... The Holland Family More

Seamless customer service! As I pulled into the valet service area, Armando Ponce quickly greeted me and arranged for my (BMW!) loaner. I was quickly on my way. I later pi As I pulled into the valet service area, Armando Ponce quickly greeted me and arranged for my (BMW!) loaner. I was quickly on my way. I later picked up my (washed) car and the efficient checkout dept. handed me my service paperwork in no time. I'm very satisfied with the service that I'm receiving from SB BMW. More

Went the extra mile Really appreciate how Jorge worked with me to take care of a problem, get my car repaired quickly and with minimal hassle. Can’t beat the service and Really appreciate how Jorge worked with me to take care of a problem, get my car repaired quickly and with minimal hassle. Can’t beat the service and the technical work is excellent. More

Great BMW dealership I've been coming here for years and I've always had a great experience. Anderson has always been straight forward and helpful. Also, the maintenanc I've been coming here for years and I've always had a great experience. Anderson has always been straight forward and helpful. Also, the maintenance department is always either confirming or calling me for my appointment. More

Tim was helpful. Tim was helpful, but he called me at 7:45 a.m. which I didn't like because I was asleep. Also, my car wasn't ready on the same day that I took it in, Tim was helpful, but he called me at 7:45 a.m. which I didn't like because I was asleep. Also, my car wasn't ready on the same day that I took it in, but that was OK. More

Excellent Customer Service I purchased my vehicle through South Bay BMW and Fe Celestial who was my advisor. She was polite and friendly and she delivered my vehicle the next mo I purchased my vehicle through South Bay BMW and Fe Celestial who was my advisor. She was polite and friendly and she delivered my vehicle the next morning in the rain. Since my purchase, she has contacted via email to make sure that I was still satisfied with my vehicle. I really appreciate her customer service throughout my buying process and after. Thanks again for the excellent customer service. More