South Bay BMW

Excellent service. friendly, fast . accomodating. Halton was super helpful and explanatory on everything. They offered a rental vehicle for the day. clean waiting area with friendly staff. Appreciate Halton was super helpful and explanatory on everything. They offered a rental vehicle for the day. clean waiting area with friendly staff. Appreciate the communication and fast service. More

Excellent My experience with Felino was professional, friendly, informative and timely. He gave me information about how I use car and why I needed an oil chang My experience with Felino was professional, friendly, informative and timely. He gave me information about how I use car and why I needed an oil change at less than 5,000 miles. More

Excellent Friendly Service At South Bay BMW When I noticed my 7 series air conditioning wasn't keeping me cool on Wednesday during the heat wave, I called South Bay BMW immediately from the road When I noticed my 7 series air conditioning wasn't keeping me cool on Wednesday during the heat wave, I called South Bay BMW immediately from the road. The friendly staff got me the perfect service time with my favorite advisor Willie who got me a loaner from Enterprise whose staff was equally on their game. Willie got my 7 back in the same pristine condition it arrived in the next day with the air conditioning back just where it should be! This is BMW top of the line service! They couldn't be more helpful or friendly. More

Recall handled as expected. Service handled as agreed. Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also use Very costly service. No wonder customers avoid dealerships. Brake fluid and oil service were double whaT I paid at an independent shop, who also used genuine BMW parts. More

CPO extended warranty. Had some necessary repair work performed under a BMW CPO extended warranty. Everything was completed and satisfactorily repaired per the warranty. Had some necessary repair work performed under a BMW CPO extended warranty. Everything was completed and satisfactorily repaired per the warranty. Thanks South Bay BMW! More

Awesome experience and guidance . Steve Marx, provided an awesome experience and guidance to purchase BMW X50. His patience and knowledge of the product during this process was of the Steve Marx, provided an awesome experience and guidance to purchase BMW X50. His patience and knowledge of the product during this process was of the chart ( Excellent ). More

Gamesmanship - stay away I contacted dealer with a very simply question - What is your sales price for a 2018 X5. The general manager passed my inquiry along to a client advi I contacted dealer with a very simply question - What is your sales price for a 2018 X5. The general manager passed my inquiry along to a client advisor who would not answer my simple question. Rather, they wanted to play the usual games that many bad car dealers do and instead wanted me to answer a ton of questions before getting to my own question (still unanswered). I have owned/leased multiple BMW's including two currently and this was the worst experience so far ... the client advisor that I was directed to even went so far as to tell me incorrect information regarding the BMW wholesale money factor for July (aka buy rate) when in fact such information is well documented in the public domain and verified by other dealers. If you don't like salesmanship games or trying to be squeezed for extra profits, stay away from this BMW dealer. I am supportive of dealers making a fair profit but I appreciate straight talk ... they just missed a chance to lock up a sale in less than 3 emails. More

Service is routinely excellent This is the second time I brought my car in, and both times the service has been superb. May Villalobos made sure I knew how long everything would tak This is the second time I brought my car in, and both times the service has been superb. May Villalobos made sure I knew how long everything would take, convinced me that the service department would find a minor problem (they did), and came to meet me when I returned to pick up the car. It runs like new again! More

Service related Always on time, never have to wait long for service or the advisors, will come back for other reasons so expect to have same service Always on time, never have to wait long for service or the advisors, will come back for other reasons so expect to have same service More

Scheduled service at Southbay BMW Quality timely service. Professional atttitude with no time wasted. Car was served card, oil changed, problem with sit belt failed indicator resolved. Quality timely service. Professional atttitude with no time wasted. Car was served card, oil changed, problem with sit belt failed indicator resolved. Will use again More