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South Bay BMW

Torrance, CA

3.6
1,226 Reviews

18800 Hawthorne Boulevard

Torrance, CA

90504

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1,226 Reviews of South Bay BMW

November 28, 2007

I've had 4 BMWs back to back in the past 10 years and worked with 6 different dealerships in 3 different states. I have never experienced a more unfriendly staff. No return calls. No communication. it is More

by EmileNo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karl, Alex
July 25, 2007

This dealership is horrible, Ive owned several luxury cars before and by far the most horrid experience has been with South Bay BMW. They offer walkins for service and make you wait for over an hour. Whe More

by chinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
FRANK
April 26, 2007

this was a horible they tried to charge me 1200.00 for a sensor that went out. guess what the extended warranty company got involved and they only charged them like 400.00 to fix it. so they were trying to More

by bmwguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
lissete
April 20, 2007

The battery light came on in my 2002 BMW which per the manual, meant that the alternator needed to be replaced. I took it to South Bay BMW and they called me after inspecting the vehicle and said that it More

by spanky2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie Paez
October 10, 2006

SB BMW damaged my vehicle during repairs. They hid the damage by replacing it with a salvage part that, unfortunately for them, I did notice. They are pulling a Clinton and denying everything. I then fi More

by Catryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Brodkin, Lisa & Lisette
February 14, 2006

I was given a price for my trade in before I ordered a new car. Once the new car arrived eight weeks later, the price for my trade in dropped by 60 percent. I can only deduce from this experience is the More

by Myvikings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monte
December 30, 2004

Bought a pre-owned certified car. First of all, everything about it is pre-owned and nothing is certified.<br><br>Brake light failure, my fault. Hardtop electrical system doesn't work, my fault to More

by surfmama
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
February 27, 2004

i brought my 745il in for service, not only was my sales person linda great, but my advisor deb was super. she was nice and respectfull...even the operator was nice (how rare is that to find). deb kept in More

by STINKY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tammy h, linda smally & lynda
February 10, 2004

Went there for several visits, went from good to really bad. <br>First was to get Full Maintenance II, which went OK. The advisor (Joe) was really nice and courteous. He explained everything they checked More

by lovemybimmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
January 29, 2004

This was the first place I went to when I was shopping for my BMW, since I live like 15 mins away. I just graduated from college and got a job that pays well so I wanted to get myself a nice car. Being yo More

by kumafa124
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
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