South Bay BMW

My experience with this dealership has always been favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest ans favorable. No one likes to have their light come on for service but when mine does I'm happy to know that Mark & his team will give me the honest answers and best service. He has taken extra steps to ensure that my issues are addressed and eliminate future visits. More

mike henehan in service is absolutely fantastic. he mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the mike henehan in service is absolutely fantastic. he has completely spoiled me in every respect that a service manager could spoil a customer. the combination of speed, and the availability of loaner cars makes this the only bmw dealership with which i will have my service work done. clearly far superior to all others i've tried. More

Darryl is awesome! South Bay has a ton of clients and Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned coupl Darryl makes me feel like I am his ONLY client. He is very detailed and takes care of every little think I mention about my BMW. I have owned couple of BMW's and he is one of the reasons I decided to continue to be a BMW customer. I trust that Darryl will never jerk me around or talk me into some service I don't need. Thanks More

Kevin is one of the best service advisers I have ever worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information worked with in the 21 years that I have been a BMW driver. He is polite, listens (really listens!) to what I have to say, offers helpful information, and always follows through. If he says he will do something, it gets done. Highly recommended! More

I have been wanting a BMW for several years. Now that I am in a position to start the process, I drive buy the South Bay BMW dealer everyday and finally got the nerve to stop in. I was greeted by Chuck Mo am in a position to start the process, I drive buy the South Bay BMW dealer everyday and finally got the nerve to stop in. I was greeted by Chuck Morris. He was fabulous! I found Chuck to be extremely knowledgeable and he answered all of my questions. He put me at ease immediately and all the fears of starting the car buying experience were gone. Although I am not quite ready to purchase, I will definitely return to South Bay BMW and Chuck Morris! More

Very friendly staff, good work in a timely manner. Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home s Loaner car made the experience pain-free. Would recommend South Bay BMW to my friends and family. Location is convenient to both my work and home so convenience is a big factor however would not use them if they didn't provide a good service. More

When I first came in, the atmosphere inside was very pleasant and I was greeted with a handshake by Chris. He was very polite when he asked me what car I was interested in. I told him I want to look at pleasant and I was greeted with a handshake by Chris. He was very polite when he asked me what car I was interested in. I told him I want to look at the X5 so he showed a couple and even let me test drive one. That made me decide to bring one home. Over all the experience was great and if ever I'm buying another BMW, it will definitely be from him there at SOUTH BAY BMW!!! More

After months of cross shopping various brands, I decided to go with BMW. I was probably a salespersons nightmare, but Alex was very patient with me and my numerous visits to the dealership to gain informat to go with BMW. I was probably a salespersons nightmare, but Alex was very patient with me and my numerous visits to the dealership to gain information and knowledge about the products and what would fit my budget and wants in a car. She did just that, so I'm reading from these other comments. I went in, told her how much I could spend, told her what I wanted and of all the sales people from other BMW stores I dealt with, she was the most professional and persistent in keeping me informed of new and changing inventory. I'm very happy to have done business with her. I'd recommend her to anyone looking to work with an honest, pleasant and genuinely charming professional. More

Amanda is the utmost in customer service model. Attention to detail, such as returning your phone calls when she promises. Knowledgeable and professional. I would not hesitate to use her again. I have bough to detail, such as returning your phone calls when she promises. Knowledgeable and professional. I would not hesitate to use her again. I have bought 3 cars from this dealer and would switch dealers if their representative gave me any negative indication. The personel is a representative or face of the dealer. More

My husband called Southbay and talked to Chris Yuseco. He told Chris we wanted to buy a mini cooper, and Chris asked a few questions. Chris was waiting for us when we got there, and had four minis picked out told Chris we wanted to buy a mini cooper, and Chris asked a few questions. Chris was waiting for us when we got there, and had four minis picked out that met our preferences. We were in our new car, at a great price, within an hour. Chris answered all our questions honestly, and his love for mini coopers was evident. Definitely recommend him. More