South Bay BMW

Darryl is always willing to help me out even when it comes to the smallest questions. He is willing to go the extra mile and is very attentive to even the smallest detail. Darryl has been my service a comes to the smallest questions. He is willing to go the extra mile and is very attentive to even the smallest detail. Darryl has been my service advisor for at least 5 years and I will continue to go to him whenever I need any type of service that I need. It is very satisfying knowing that you will be in good hands with Southbay BMW and Darryl Kwock in particular and not sold on any extra stuff that you do not need at that given time. Darryl has been really good to me, and I appreciate all the hard work that he does for me and I am sure for all of his clients. More

On Saturday my car signaled a flat tire. When I brought the car in, I ran into Kevin S. It was Kevin's day off, but he went above and beyond in helping. Kevin wrote up the paperwork and followed up as I w the car in, I ran into Kevin S. It was Kevin's day off, but he went above and beyond in helping. Kevin wrote up the paperwork and followed up as I waited. My car was completed quickly. This was excellent service. South Bay BMW is the only dealership I trust in servicing my car. More

O'Dell was really helpful. Went out of his way to get the car I really wanted. I had a very specific color in mind. I was very nerveous about my lease ending. He really took care of me when turning in my lea car I really wanted. I had a very specific color in mind. I was very nerveous about my lease ending. He really took care of me when turning in my lease. I drove off with a better deal and a brand new Mini that looks just like the one I loved and I couldn't be happier! More

Chuck Morris was very courteous to my husband and I during our visit on Saturday, Nov.20th 2010. His friendliness and experience was very much appreciated. He has a polite way of talking to customers during our visit on Saturday, Nov.20th 2010. His friendliness and experience was very much appreciated. He has a polite way of talking to customers and I'm sure every customer wants to be greeted and treated politely. More

I spoke to Chris on the phone several times regarding MINI lease for my girlfriend. Chris was extremely knowledgeable about his product. When we went in for the lease it took about one hour. This was MINI lease for my girlfriend. Chris was extremely knowledgeable about his product. When we went in for the lease it took about one hour. This was the shortest amount of time I ever spent at the dealer! If you are looking for a great lease experience, great price with no hassles and no surprises, Chris is your guy! Thanks again Chris! Pino More

Chuck Morris was the most attentive sales person I have ever worked with. In fact, I am sending friends to him because of his knowledge and how he puts himself as the customer and is concern that this is ever worked with. In fact, I am sending friends to him because of his knowledge and how he puts himself as the customer and is concern that this is the right car for me and my family. That guy ROCKS! More

ALL AROUND PROFESSIONALISM, KNOWLEDGE, AND TIMELINESS ARE KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options tha KEY TO MY RETURN. I AM A CUSTOMER FOR SOUTHBAY BMW. VERY FRIENDLY ALSO. WOULD HIGHLY RECOOMMEND.I also enjoyed the loaner vehicle and the options that were given to me. Just make sure you make an appointment for more convenient service. More

Working with Alex Do has always been a pleasure. This is the second car that i have bought with her help, she makes the car buying experience easy and fun. I highly recommend her for anybody looking to buy the second car that i have bought with her help, she makes the car buying experience easy and fun. I highly recommend her for anybody looking to buy a new or used BMW/MINI! Thanks so much for all your help Alex. More

My first experience was speaking with David Araujo on the phone. I immediately liked him because he asked the right questions but wasn't pushy or obnoxious. He told me to come down and ask for him and in t phone. I immediately liked him because he asked the right questions but wasn't pushy or obnoxious. He told me to come down and ask for him and in the meantime if I had any questions to feel free to call him directly. When I met with him a couple days later he found a car that seemed to meet my needs and was in my price range. He then introduced me to Ed Keller who was extremely helpful throughout entire process including the test drive, financing and paperwork process. Julia Quinn was awesome and worked very hard to find me the best financing and payment plan to fit my lifestyle. All in all, it was a great experience! I will be sending my sister, neighbor and co-worker who are all in the market to buy or lease a used or new car to go see Ed, David and Julia at South Bay BMW first before they shop anywhere else. Furthermore, the next time I want to buy a car I will go back to South Bay BMW because of the wonderful customer service I received there. They have a great attitude and really want to help you find a car you want and that is right for you. Susie Carnes More

Mark Caudillo should is a role model for his profession. Mark is my service advisor at South Bay & from the appointment to getting my car back everything is top notch. If you have a Beemer and need service Mark is my service advisor at South Bay & from the appointment to getting my car back everything is top notch. If you have a Beemer and need service call South Bay,ask for Mark you'll be happy. More