South Bay BMW

I've been looking for a certified pre-owned 5 series for some time now and after months and months of research, I had the pleasure of meeting Alex. I didn't feel like I was dealing with a used car salesman some time now and after months and months of research, I had the pleasure of meeting Alex. I didn't feel like I was dealing with a used car salesman at any point during our transaction. I told her what I wanted and that I wasn't in a hurry. Instead of trying to sell me on something right then and there, she really listened to my needs and got back to me within a week when the perfect one came in. I would highly recommend working with her because you feel like you're dealing with your best friend. More

Mark Pizzuto is GREAT, always with a smile ready and willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, an willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, and also helped me to have the radio replaced with only labor out of pocket. I will be seeing him again, very soon for my car!!!! More

Service and customer service was outstanding. Marc Pizzuto was incredibly polite and informative, which was helpful. Strong customer service is so important, especially in something as big a part of Pizzuto was incredibly polite and informative, which was helpful. Strong customer service is so important, especially in something as big a part of my budget as an auto lease/purchase. Marc was excellent. More

Marco was great best service experience ever. Marco was helpful and supportive in all aspects of my visit. Also noticed a fault in the radio system and advised me to bring my car back in a week Great at helpful and supportive in all aspects of my visit. Also noticed a fault in the radio system and advised me to bring my car back in a week Great attention to detail and care. Would definitely come back for service with Marco More

Great customer service every single time. I am always satisfied with the work and the service that is done on my vehicle. The staff is so knowledable and helpful and super nice. From the associates tha satisfied with the work and the service that is done on my vehicle. The staff is so knowledable and helpful and super nice. From the associates that first greet you, to my service advisor and even the associates working at the cashier desk, they are all wonderful! Their service department is the best in the South Bay. More

Due to economy I was considering moving away from BMW and just turn in my 2008 X5. Researching and test driving vehicles from Cadillac SUV to Toyota Tacoma... Stressed beyond one can imagine.. SOUTH BAY just turn in my 2008 X5. Researching and test driving vehicles from Cadillac SUV to Toyota Tacoma... Stressed beyond one can imagine.. SOUTH BAY BMW's General Manager, Peter Boesen worked overtime and I mean overtime to find the right vehicle to suit my needs and budget. Being a surfer a lot of vehicles just do not work for what is required. Well once again South Bay and Peter stepped UP , as they have in the past, to the plate and found what I really wanted originally back in 2008. So I got what I wanted. A low mileage certified 2008 535xi Sport Wagon where it actually made sense to purchase.. Upon arriving today, Thursday December 9th at 11:45 AM the car was ready, the gentlemen who handles lease returns was waiting, Ellen Montgomery supervised the process and introduced me to Natalie [This girl beyond ROCKS], Willie "Fiance Man" had all paper work ready, The used car sales Manager was there, Steve who installed the surf racks.. Rolled sleeves up and went to work... I was brought a lunch of my choice.. What more you could ask for in overall care and service... Still stressed but much less as I get nervous with any type of purchase over $100 :-)... SOUTHBAY BMW is by far the best BMW dealership experience ever... And trust me I have experienced two other dealerships I would not recommend to anyone ! THANK YOU AGAIN SOUTHBAY and Crew..... YOU ROCK ! Robert Lombard More

If you need to take your car in for service, I highly recommend Kevin Smuckler. I have been in several times over the last year or so, and I have been nothing short of completely satisfied after each vis recommend Kevin Smuckler. I have been in several times over the last year or so, and I have been nothing short of completely satisfied after each visit. He is proficient and very good about making sure that all of your concerns are addressed. From start to finish Kevin's professionalism and attention to detail will make the entire process as quick and convenient as possible. Great service!!! More

I took a visit to the SouthBay BMW to look for a new car, where I was nicely greeted by Amanda White. She went out of her way to help me, answered all my questions and gave great suggestions. She helped me a where I was nicely greeted by Amanda White. She went out of her way to help me, answered all my questions and gave great suggestions. She helped me along the way of my purchase, gave me a great deal and truly is an incredible asset to the dealership. I would highly recommend to anyone looking to purchase a new BMW or Mini to stop by and ask for Amanda. More

I am so glad I finally found a great dealership to take my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the my car for service. I've had bad experiences in the past and am very wary of service advisors. Marc, however, keeps me informed all day and takes the time to explain things to me without pressure. I really appreciate his excellent customer service. More

My M3 is still at service getting checked out, but Marco Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may h Pizzuto has been a pleasure to work with so far. Brought my car in for a separate issue, but he took the time to diagnose some other issues it may have and are having the technicians check everything out including a 32 point inspection which I had not asked for. Kept me up to date on status and arranged for a ride home while I wait. More