South Bay BMW

I had to toe my car in late at night because it started running rough and finnally quit. I filled out a late drop off envelope and the toe truck driver was nice enough to give me a ride home. First thing t running rough and finnally quit. I filled out a late drop off envelope and the toe truck driver was nice enough to give me a ride home. First thing the next morning, Marc Pizzuto, one of their service consultants, gave me a call and asked me what was going on with my car and asked if I needed transportation, I told him I only had one car and had no way to get to work, so he arranged a shuttle to pick me up and provided me with a courtesy Loaner car, which was a very clean 335i, wow!. Around noon, he called me back with an update and told me what part had caused the problem, his technician also looked over the rest of my car and found the tires needed replacing and recommended an alignment. I told Marc to take care of everything. My car was done at the end of the day, and its running great. I would just like to say I am very pleased with the service I received, Marc was very friendly, all the people I met, from the shuttle driver to the girls in the mobility department made me feel welcome and made me feel like they really appreciate my bussiness. I would definately recommend this dealer to anyone that owns a bmw. More

Visiting from out of town but frequent SoCal. Been thinking of buying a BMW for a while. My first. Always wanted one. This dealership is the best. From friendliness to service, can't top it. Marc was thinking of buying a BMW for a while. My first. Always wanted one. This dealership is the best. From friendliness to service, can't top it. Marc was very patient with me (I had a lot of questions). While I haven't made my decision yet (the X5 looks amazing, btw), I will definitely buy my next car from this dealership. Marc cared about my satisfaction and did not pressure me into buying when I was not ready. I guess it worked because now I am pretty sure I won't go anywhere else. More

Bought my 535i from BMW Southbay. Ernie my car salesman is the best. He made sure that everything in buying a BMW is a total BMW experience. I thought that I would be at this dealership for at least 5 hour is the best. He made sure that everything in buying a BMW is a total BMW experience. I thought that I would be at this dealership for at least 5 hours like the one I had when I bought a Honda, but was totally surprised that it was done in about an hour. Thanks ERNIE, are approving the loan yourself or the bank? Looks like he's a loan officer too. More

Purchased a car from Ernie, had a great experience! He was very courteous, and knowledgeable about the different types of cars that were available. I explained to him my lifestyle, the type of driving I d was very courteous, and knowledgeable about the different types of cars that were available. I explained to him my lifestyle, the type of driving I do on a daily basis, and what kind of gas mileage I was looking for and he came up the perfect BMW for me. The diferent financing options he offered me were reasonable and perfect for what I need. Thanks for everthing! Rick G. More

It has been a pleasure to be a customer at the South Bay BMW Service Center. My service manager Mark Pizzuto is helpful, professional and friendly. I can always count on my service to be smooth and timely. BMW Service Center. My service manager Mark Pizzuto is helpful, professional and friendly. I can always count on my service to be smooth and timely. Mark takes the extra steps to make sure that BMW has served me well. More

Every Time I take my car in for service I get nothing but the very Best for Mr. Pazuto. It is this reason and his professionalism that I will continue to drive Bmw. Not only do you offer the ultimate drivin the very Best for Mr. Pazuto. It is this reason and his professionalism that I will continue to drive Bmw. Not only do you offer the ultimate driving machine, you also Have the ultimate service experience. More

Thanks to Amanda's honesty and patience, my experience with South Bay BMW has been excellent. In my decision making I've gone to the dealership several times and every time I've gone I've felt welcome and with South Bay BMW has been excellent. In my decision making I've gone to the dealership several times and every time I've gone I've felt welcome and never pressured to buy. As with the first time Miss Amanda White showed patience, always honest. More

I've been looking for a certified pre-owned 5 series for some time now and after months and months of research, I had the pleasure of meeting Alex. I didn't feel like I was dealing with a used car salesman some time now and after months and months of research, I had the pleasure of meeting Alex. I didn't feel like I was dealing with a used car salesman at any point during our transaction. I told her what I wanted and that I wasn't in a hurry. Instead of trying to sell me on something right then and there, she really listened to my needs and got back to me within a week when the perfect one came in. I would highly recommend working with her because you feel like you're dealing with your best friend. More

Mark Pizzuto is GREAT, always with a smile ready and willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, an willing to help. Always answer his phone, and if you leave a message be sure that he will return your call. My son's car was ready when promised, and also helped me to have the radio replaced with only labor out of pocket. I will be seeing him again, very soon for my car!!!! More

Service and customer service was outstanding. Marc Pizzuto was incredibly polite and informative, which was helpful. Strong customer service is so important, especially in something as big a part of Pizzuto was incredibly polite and informative, which was helpful. Strong customer service is so important, especially in something as big a part of my budget as an auto lease/purchase. Marc was excellent. More