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Smythe Volvo - Service Center

Summit, NJ

4.9
1,238 Reviews

1,238 Reviews of Smythe Volvo - Service Center

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June 06, 2025

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The dealership offers a seamless, caring personalized experience with excellent workmanship and prompt, complete care of the vehicle More

by wtkellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Smythe Volvo responded

Smythe Volvo appreciates your comments. Pleased to know about your experience with our workmanship and care.

May 28, 2025

I have been a customer of Smythe Volvo for over 40 years. Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I pop More

by Ckellogg48
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Smythe Volvo responded

Thank you for your review. Our team always strives to provide helpful service and it's great to hear about your positive experience with them. We appreciate both yours and your family's continued loyalty to Smythe Volvo.

May 15, 2025

Jay is a delivery specialist at Smythe Volvo. He is knowledgeable and helpful, as well as being a very nice person. He is very good at and obviously loves his job. He fits in well with the hel More

by Jmtc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Shabazz, Cat at the frontbdeak
May 16, 2025 -

Smythe Volvo responded

We're pleased our team was able to create a valuable experience for you. Thank you for recognizing our commitment to providing great service at Smythe Volvo.

May 05, 2025

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Smythe Volvo responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 19, 2025

Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Smythe Volvo responded

Thank you for your continued loyalty to Smythe Volvo over the years. We're pleased our team met your expectations during the service on your 2025 XC40. We appreciate you taking the time to share this feedback and look forward to assisting with any future needs.

April 12, 2025

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Smythe Volvo responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

April 08, 2025

Sales and Service here is excellent. Everything was explained to me thoroughly and I was kept up to date on status. More

by Satisfied Volvo Cust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hermida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Piriz (Finance)
Apr 08, 2025 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo Cars. We appreciate your kind words and are happy everything was explained thoroughly. Wishing you a great day ahead!

April 05, 2025

Outstanding service and product, would highly recommend Smythe for a new or used car. Loyal customer for over 20 years More

by MB
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee (Jay) Shabazz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Smythe Volvo responded

We truly appreciate your continued trust in Smythe Volvo Cars. Your recommendation means a lot to us. Thank you for being such a loyal customer over the years; we wish you many more smooth rides ahead! Enjoy!

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