Sierra INFINITI of Monrovia

Good communication and efficient service from Service Advisor. Part was acquired and repairs completed on same day. Advisor. Part was acquired and repairs completed on same day. More

Jonathan made the process quite easy. No fault of Jonathan’s as you have a new owner, you don’t have my old / past record which is quite disturbing because the car history is mine and I o No fault of Jonathan’s as you have a new owner, you don’t have my old / past record which is quite disturbing because the car history is mine and I own the data not the prior owner of the dealership. This needs to be looked into. At least Corporate Infiniti needs to be aware of the issue More

Jonathan was a pleasure to work with. My big grip is with your online schedule tool. I made an appointment, received the email saying a SA would contact me to confirm...NOTHING. I HAD TO My big grip is with your online schedule tool. I made an appointment, received the email saying a SA would contact me to confirm...NOTHING. I HAD TO CALL AND FOLLOW UP the day before. Firstly, no one answers the phone at the service number. I called 3x and no answer. I waited a bit longer and finally someone picked up. I told the person I was calling for my appointment...IT WAS NOT IN THE SYSTEM! He had to create my appointment from scratch. I ask, why have an online schedule tool if it does not work? Completely ridiculous! It was frustrating talking to service finding out my appointment was never in the system. Otherwise once I was there in person everything was great. No complaints. More

They were Very efficient and quick with an appointment and completion of my car satisfactorily. and completion of my car satisfactorily. More

Chris went out of his way to find me the vehicle that I was looking for, He treated me like family (In a Good way). I'll recommend him to my family and friends that are looking for a New/Used vehicle. He d was looking for, He treated me like family (In a Good way). I'll recommend him to my family and friends that are looking for a New/Used vehicle. He didn't just try to sell me a vehicle off the lot, he went and found me one from another Sierra lot (Nissan). Thank you Sam Gonzales More

Banjamin is a great rep I always request to speak with him before i make my appointment for service him before i make my appointment for service More

I have no written review for my experience at this time. Thank you for understanding. Thank you for understanding. More

Got quickly greeting and professional service. Finished car service on time with clean car washed. Finished car service on time with clean car washed. More

Always ready to listen and help. Very courteous, clean dealership. Washed my car when service done. Very courteous, clean dealership. Washed my car when service done. More