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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

December 16, 2023

Despite a very busy schedule, Benjamin provides grate customer service. Car repairs/service range from inconvenient to scary and Benjamin has helped us navigate all of these. Additionally, we purchased More

by venturahgwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Dec 20, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Benjamin has always taken such great care of you and your vehicles. Thank you for making Sierra INFINITI your #1 choice for service!

December 15, 2023

Always receive the best customer service here. Services are fast and easy to book online or by calling the location More

by LESLIECOURSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan , Benjamin Gutierrez
Dec 20, 2023 -

Sierra INFINITI of Monrovia responded

Leslie, thank you for your positive feedback! We're happy you have taken advantage of our online service scheduling and that our team continues to provide you with exceptional service. We wish you safe travels throughout your holidays!

December 09, 2023

Great people. Helpful and knowledgeable about their inventory. They were able to find exactly what we wanted and worked with us on the price. More

by emendson70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mira Taha, Paul Jacobs, Benjamin Gutierrez
Dec 09, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or INFINITI needs. Safe travels this holiday season!

December 08, 2023

The service technician Benji was great to work with. He explained the service I was receiving and the work on my car was done quickly. More

by LOBO8608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Dec 08, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for stopping by to share your 5-star review of Benji! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 08, 2023

Benjamin greeted me immediately when I arrived. He was professional and efficient. He was very clear and assured my car was clean and ready on time. Thank you! More

by Love my boat#2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Greg Hatzenbeller
Dec 08, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for letting us know how satisfied you were with Benjamin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as exceptional!

December 06, 2023

Helpful and friendly staff. Highly recommended. Great experience to buy from... would go, if need led, again More

by ESTEBAN.PIMENTEL412
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Christina Torres, Veronica Rios
Dec 06, 2023 -

Sierra INFINITI of Monrovia responded

Esteban, We greatly appreciate you for leaving us this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made your car buying experience here at Sierra INFINITI of Monrovia a great one. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entrie team!

December 06, 2023

Very helpful and were able to work out a deal for the car I wanted. More

by joe@marsicos.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mira Taha, Paul Jacobs
Dec 07, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for taking the time to rate our dealership. We greatly appreciate the opportunity to work with you, and we are glad that our team took great care of you. Congratulations on your new vehicle!

December 05, 2023

Great service great people I’m happy wil do business there again and very helpful More

by JOSERIVER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Greg Hatzenbeller
Dec 05, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for sharing positive feedback on our service team! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has provided for you. We look forward to your next visit!

December 04, 2023

Service Advisor Benjamin Gutierrez was professional and very helpful in getting my routine service maintenance done, along with diagnosing some minor issues I had with the brake and wheel bearing. The iss More

by FOBABORT-F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Feb 16, 2024 -

Sierra INFINITI of Monrovia responded

Fobabort-f, reviews like this give us motivation and help us ensure we provide high-quality care. We will be sure to get everything right the next time!

December 03, 2023

Great maintenance service from Jonathan. He is patience and very knowledgeable. Thanks for explaining in greater detail on all the questions I had! More

by YHTSAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
Dec 05, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for letting us know how satisfied you were with Jonathan's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

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