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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews
Call Dealership (626) 303-1000

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

December 24, 2023

Mira was so nice and so willing to help out and it meant a lot to us because of our certain situation . I’m very happy I decided to stop by because she was able to get us into a vehicle we liked . Thank you More

by Cindy Quezada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mira Taha
Report | Print
Dec 28, 2023 -

Sierra INFINITI of Monrovia responded

Cindy, thank you for sharing your experience with us! We're delighted Mira handled your wishes with the utmost advocacy and grace. Congrats on the new vehicle! Best wishes for safe and pleasant travels on the road ahead, from everyone at Sierra INFINITI!

December 23, 2023

We are very happy with are new Mercedes CLS 450 thanks Christoper Maldonado and Cierra infinity More

by palmajc2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maldonado, Christina Torres
Report | Print
Dec 28, 2023 -

Sierra INFINITI of Monrovia responded

Congratulations on your new Mercedes CLS 450! We're thrilled you enjoyed a pleasant and supportive buying experience with Christopher, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra INFINITI!

December 22, 2023

Location was clean, staff is courteous, my advisor is very knowledgeable and transparent. Service was fast and efficient. More

by QX60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan@Sierra
Report | Print
Dec 22, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

December 21, 2023

Excellent service , from website to completion. Fast, courteous , comfortable waiting room. Happy Holidays everyone . Thanks More

by KINGQMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Dec 21, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra INFINITI your first choice for service!

December 21, 2023

Guillermo was fantastic to work with. He was extremely helpful without being pushy and he made our car buying experience pleasurable. I would definitely recommend Sierra Infinity of Mon More

by BVILLALOBOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Christina Torres
Report | Print
Dec 21, 2023 -

Sierra INFINITI of Monrovia responded

That's wonderful! Thanks for the positive feedback on working with Guillermo. We're delighted he effortlessly accommodated your interest in a pre-owned INFINITI. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra INFINITI!

December 20, 2023

Very friendly and helpful! Great personality I would definitely recommend him.. very happy with the service for my car More

by YOLANDANFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Dec 21, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much, Yolanda! We're delighted the value of Benjamin's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 19, 2023

Was very satisfied with service advisor and service performed on my vehicle. Clearly explained the needed service and time required to complete service in a timely manner. Overall it was nice dealing More

by JCBEDROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (service advisor)
Report | Print
Dec 20, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your trust in our service team! We're happy our they provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 18, 2023

I've purchased cars fron Nick Cook for years now. I totally trust him for all my family's car needs. More

by nancy.ubario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook, Nick Cook, Paul Jacobs, Benjamin Gutierrez
Report | Print
Dec 20, 2023 -

Sierra INFINITI of Monrovia responded

Awesome! Thanks for sharing some kind words on your history of buying cars with Nick. We're delighted he continues to serve you well whenever you're in the market for something new. We wish your family all the best in their holiday travels, from everyone at Sierra INFINITI!

December 18, 2023

After we signed and paid down payment the sales won’t help us anymore. Already did first payment and my car still in dealership and no one help us to ship it…. If I don’t hear anything soon, I would canc More

by ZLU939
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo
Report | Print
Feb 15, 2024 -

Sierra INFINITI of Monrovia responded

Zlu939, we strive for 100% satisfaction and I am glad to hear we were able to assist in getting your vehicle shipped.

December 17, 2023

I just don’t feel be welcomed and people don’t have a patient for me More

by Angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Gutierrez
Report | Print
Feb 16, 2024 -

Sierra INFINITI of Monrovia responded

We are disappointed to hear that you did not have a more positive experience with us at Sierra INFINITI Of Monrovia. You are certainly welcomed and we would love another opportunity to express that to you.

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