Sierra INFINITI of Monrovia

Service representative Benjamin Gutierrez was very helpful, nice, and friendly. My oil change was done fast, and they did a good job washing my vehicle too. helpful, nice, and friendly. My oil change was done fast, and they did a good job washing my vehicle too. More

I received what I expected. Salesperson,Vana, was friendly.. CAR GAS TANK WAS ON EMPTY!! At least ,I expected a full tank for a 60k car. Salesperson,Vana, was friendly.. CAR GAS TANK WAS ON EMPTY!! At least ,I expected a full tank for a 60k car. More

In 3 years changed 2 dealerships. Hope the new owner can do better from the previous dealership Hope the new owner can do better from the previous dealership More

Customer service was excellent,didn't disappoint. Will definitely be back again. Tuan was very understanding And to the point. Will definitely be back again. Tuan was very understanding And to the point. More

This is a bait and switch dealership - They advertise a low price to get you in the door only to tack on dealer add-ons to bring the price back up in line with everyone else. I was willing to pay the adver low price to get you in the door only to tack on dealer add-ons to bring the price back up in line with everyone else. I was willing to pay the advertised price, but the add-on's are non-negotiable. The salesman was nice - but go with caution because the price you see advertised will not be the price you'll end up with. More

Absolutely horrible experience. Found a Mercedes CLS AMG 43 for sale - filled out the paperwork online Friday May 5th overnight, get 5 text messages and 3 phone calls by 8AM Saturda Found a Mercedes CLS AMG 43 for sale - filled out the paperwork online Friday May 5th overnight, get 5 text messages and 3 phone calls by 8AM Saturday May 6th. I approve that they run my credit, which is approved, and schedule a delivery for May 11th. After running my credit and wasting my time, their GM Nick Cook calls me to say the car is actually sold... Thanks for the hard inquiries. The buildout online is also entirely inaccurate and they'll try to add in $5000+ of extended warranties, "clearshields" and all kinds of crap. Steer CLEAR of this dealer. I'd take Craigslist over this experience. More

Tuna is Very polite and concise, professional, He is Friendly enthusiasm ,on the time , good Friendly enthusiasm ,on the time , good More

The staff is very friendly and accommodating. Their service department is exceptional. I will return Their service department is exceptional. I will return More

I bought a used VW Atlas from here and I highly recommend them. Mira was awesome. She made the process pleasant and smooth. This is definitely a five star dealership and Mira is a five star sales rep. Walt them. Mira was awesome. She made the process pleasant and smooth. This is definitely a five star dealership and Mira is a five star sales rep. Walter J 👍🏿 More

Scammers. They tell you gps tracking cannot be taken off and it has to be paid for. Charged 1k. Told me sign in info to get tracking will be sent, but it never They tell you gps tracking cannot be taken off and it has to be paid for. Charged 1k. Told me sign in info to get tracking will be sent, but it never comes. Tried emailing and calling them, no one ever answers from the dealership. Finally says they will follow up with gps provider, but still no tracking info. Why even push the gps if it doesn’t work. Never buying from them again. Marco sales manager and Taha sales person define shady car dealership experience. More