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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews
Call Dealership (626) 303-1000

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

July 10, 2023

Efficient and friendly. Benjamin Gutierrez was very helpful knowledgeable and accommodating. The customer waiting area was clean and comfortable More

by etgalano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierez
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for taking a moment to give credit to Benjamin for making sure you and your vehicle were well taken care of at this visit! We're so happy you also enjoyed our comfy lounge. We hope to ensure the same circumstances at your next appointment. See you then!

July 10, 2023

Service was excellent! The sales team made me feel part of the Infineti famiy. Thanks More

by joe@denovodental.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Khan
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for the awesome feedback, Joe! We're delighted our team's support and insight helped make your dealership experience a breeze. Congrats on your new INFINITI! Best wishes for amazing travels in your future, from everyone at Sierra INFINITI!

July 10, 2023

This is my fifth Infiniti. I got my last one and newest one there. I have had good buying and servicing experiences here. More

by 32STEVE60
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Myra and Jason, Ali Khan
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Hi, 32STEVE60! Thanks for taking a moment to let us know how pleased you were with this buying experience and with INFINITI vehicles in general. We're honored by your loyalty and wish to congratulate you on your latest addition! We wish you all the best in your journeys ahead, from all of us at Sierra INFINITI!

July 09, 2023

Another great visit with my service writer Veronica. As usual she went above and beyond. More

by ceugenio725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Great! Thanks so much for sharing your thoughtful feedback with us. We're so happy Veronica continues to be a reliable resource for your automotive service needs. We look forward to making your next visit just as superb!

July 08, 2023

Well I have deal with this dealership before and they show me lots of love they find what I want every time and they are the best. Thank You minor. For everything my God bless you. I am a happy camper😄 More

by LINDA.JOHNSON195715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minor salesman, the Bess and his boss. Thank you.
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Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Linda! Thanks for letting us know how happy you were with Mynor's assistance during this dealership experience. We're thrilled he provided you with another smooth transaction. We wish you all the best in your upcoming travels, from all of us at Sierra INFINITI!

July 06, 2023

Benjamin Gutierrez was very helpful and gave me detail what I need to service my car even I just walked in for the service. Their service is good and fast. I have been going back to their service. More

by Tobbie Mok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Tobbie, thank you for stopping by to share your kind review of Benjamin in our service department! We're pleased he provided you with a thorough and convenient visit. Thank you for always choosing Sierra INFINITI for your automotive needs!

July 06, 2023

Service was very good, but overall cost very expensive. The cost has doubled over past couple of years! More

by JUDITHKLUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much, Judith! We understand your concerns about the overall cost of services and we want to assure you that we continuously evaluate our pricing to ensure it aligns with industry standards while providing the highest quality service possible. Your feedback serves as a valuable reminder for us to maintain this balance. We appreciate your business and look forward to serving you in the future!

July 04, 2023

Mr. TUAN NGUYEN was extremely helpful and provided a detailed explanation of the service needed. More

by FIGLET9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyan Nguyen
Report | Print
Jul 10, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much, FIGLET9! We sincerely appreciate your business and your positive feedback on Tuan. We're pleased his communication was helpful to you. Looking forward to ensuring the same circumstances at your next appointment!

July 02, 2023

I don’t know why the program coordinator sent me the notice about saying my auto warranty is about to expire, since I already had purchased the 4-year extended warranty. I’m so glad that my concern were More

by William Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomson
Report | Print
Jul 05, 2023 -

Sierra INFINITI of Monrovia responded

Hi William, I am glad to hear we were able to address your concerns and confirm that your extended warranty was still in good standing!

July 02, 2023

Excellent Service, friendly staff and my car is in good shape. Technician has done a very good job. Thanks More

by EMENDOZAASIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
Report | Print
Jul 05, 2023 -

Sierra INFINITI of Monrovia responded

We are very happy to have provided you with such a positive experience! Thanks for the letting us know how we did.

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