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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews
Call Dealership (626) 303-1000

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

September 15, 2023

Good services. I am really enjoy my QX60.I will tell all my friends about it. More

by BEIYIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mira Taha
Report | Print
Sep 19, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for reviewing and recommending Sierra INFINITI! We're so happy you're enjoying your new QX60, and we're pleased our team provided you with a most exceptional dealership experience. We wish you all the best in your upcoming journeys, until we meet again!

September 14, 2023

Amazing and great customer service. From start to finish. Advisor was so friendly and helpful More

by DANNYCOH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Sep 15, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for letting us know how pleased you were with your service visit! We're glad your service advisor handled your vehicle's needs thoroughly and with great care. We graciously look forward to making your next appointment just as superb!

September 14, 2023

Benjamin is great he makes me feel like family. He is always willing to go over and beyond. More

by CHRISTINA702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Sep 15, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Christina! Thank you for sharing your 5-star review of Benjamin. We're happy he continues to provide you with exceptional service at each of your visits. We wish you pleasant travels until you come in again!

September 13, 2023

Excellent service with alot of feedback and help for my needs. Will definitely recommend and comeback More

by sergwcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Veronica Rios
Report | Print
Sep 14, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your kind review and recommendation! We truly appreciate your business, and we're pleased our service team took such excellent care of you and your vehicle. Thank you for making Sierra INFINITI your #1 choice for automotive service!

September 11, 2023

He made the sale and it was a good process, we got a good deal More

by mroberts12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Paul Jacobs
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

That's wonderful! Thank you for sharing your positive feedback with us. We're delighted your dealership experience was accommodating and smooth. Congratulations on your new pre-owned Nissan! We wish you all the best on your journeys to come, from all of us at Sierra INFINITI!

September 10, 2023

I’ve had issues with the battery in my QX80. The Infiniti team always takes car of my vehicle including replacing the battery twice free of charge. Thank you! More

by RKDANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Tuan Nguyen, Veronica Rios
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for stopping by to share positive feedback with us! We sincerely appreciate your continued business, and we're delighted our team always provides you with prompt service for any issues with your QX80. Thank you for choosing Sierra INFINITI for your automotive needs!

September 10, 2023

Last oil change, duct hose was tugged and damaged the service dept made a large hole that caused a leak. We were out of town and inconvenienced with this issue! My husband and I had to search and purchas More

by DANGELO Liza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Veronica Rios
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for letting us know Veronica and Benjamin were instrumental in resolving the issues you were experiencing. We sincerely appreciate the opportunity to repair your vehicle and make sure you were completely satisfied with the work. Please don't hesitate to reach out whenever Veronica, Benjamin, and the Sierra INFINITI team may assist you again!

September 10, 2023

Great service ! Went in for and oil change they also recommended having the engine filter and cabin filter replaced it was done pretty quick. More

by JASMIN.FAVELA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Jasmin! Thanks for taking a moment to recognize the excellence of our service team. Nothing means more to us than your total satisfaction, so we're glad your service advisor handled your visit with great care and helpful communication. We hope to ensure the same circumstances at your next appointment!

September 09, 2023

Excellent service as always, benji updated me about my car whenever I asked and got it back all washed More

by CRISMORENO8181320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

Thank you so much, Cris! We're pleased you had another great service experience with us, and that Benji made sure your vehicle was well taken care of. We truly appreciate your continued business and look forward to seeing you at your next appointment!

September 09, 2023

Jonathan provided outstanding service! I will definitely return to this dealership for my next scheduled service. More

by Greg Schulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (in Service)
Report | Print
Sep 11, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your awesome feedback, Greg! We're glad the value of Jonathan's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to working with you again some day!

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