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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews
Call Dealership (626) 303-1000

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

October 22, 2023

Benji was very accommodating and friendly! Love the the fact that he took time explaining the services that are needed! Will be coming back! More

by ALICE.BB2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez, Greg Hatzenbeller
Report | Print
Oct 23, 2023 -

Sierra INFINITI of Monrovia responded

Alice, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Benji handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 22, 2023

Everyone from Guillermo to the two young ladies doing the paper work were awesome. Very professional and engaging. Thank you. More

by DELUS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Christina Torres
Report | Print
Oct 23, 2023 -

Sierra INFINITI of Monrovia responded

That's wonderful! Thanks for the positive feedback on working with Guillermo. We're delighted he and the team effortlessly accommodated your interests. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra INFINITI!

October 22, 2023

Working with Benjamin is amazing, absolutely 100% good review, I will recommend Sierra Infiniti to friends with no doubt... More

by JACSHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Oct 23, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for letting us know how satisfied you were with Benjamin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 20, 2023

Great dealership, great service, great team, awesome Tomson! As a customer service professional, I know quality service. From the initial phone call, to driving off the lot. My experience was grand. More

by Wilson Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Nick Cook, Jason Cook, Christina Torres, Benjamin Gutierrez
Report | Print
Oct 20, 2023 -

Sierra INFINITI of Monrovia responded

Wilson Family, that's wonderful! Thanks for the positive feedback on working with Tomson. We're delighted he effortlessly accommodated your interest in purchasing a pre-owned vehicle. Congratulations on your new ride! We wish you so much happiness in your upcoming travels, from all of us at Sierra INFINITI!

October 20, 2023

Benjamin made my experience wonderful. Great customer service. My next maintenance I will pick Benjamin to help me with my car. More

by ENRIQUE10AVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Oct 20, 2023 -

Sierra INFINITI of Monrovia responded

We're so happy to hear that, Enrique! Thank you for letting us know how pleased you were with Benjamin's attentive service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we see you again!

October 19, 2023

Thr dealership is very clean, love the website which makes it easy to set Apts. More

by NELLIEPASALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Oct 20, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for the 5-star review! We're pleased you had another great service experience with us, and that our service department made sure your appointment was convenient and pleasant. We look forward to seeing you at your next visit!

October 18, 2023

I WAS HELPED BY Guillermo and Paul from finance both did a great job and helped my buying a car process go smoothly. More

by Yahir Luna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Paul Jacobs
Report | Print
Oct 19, 2023 -

Sierra INFINITI of Monrovia responded

Yahir, that's a really great review of Guillermo and Paul. They totally deserve it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new pre-owned INFINITI, from all of us at Sierra INFINITI!

October 17, 2023

Christopher (Sales) and Christina (Finance) are amazing people and made the car buying experience a pleasure, Thank you More

by mike.s.chi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maldonado, Christina Torres
Report | Print
Oct 18, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for taking a moment to give us the highlights of your dealership experience with Christopher and Christina! We're delighted they were committed to your complete satisfaction. Congrats on the new pre-owned Audi! Best wishes for pleasant travels in your future, from the whole team at Sierra INFINITI!

October 16, 2023

Love the team here at Sierra Infiniti. From Nick Cook and his Sales Team and also appreciated Paul helping me with the final paperwork to buy my lease. Benji in Service is also exception More

by DIANA20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cook, Tomson Diep, Nick Cook, Benjamin Gutierrez
Report | Print
Oct 17, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Diana! Thank you for honoring us with your patronage over the years. We're so pleased Nick, Paul, Benji, and the team continue to serve you well. Please get in touch the next time we may be of assistance. We're here for you!

October 16, 2023

Great service experience! Staff was very helpful and friendly! Would definitely recommend coming here for service. More

by VERO04RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Report | Print
Oct 17, 2023 -

Sierra INFINITI of Monrovia responded

Vero, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra INFINITI is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

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