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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

October 28, 2023

Everyone was friendly, professional, informative and helpful. Much thanks to every one, highly recommended dealership. More

by ESTEBAN.PIMENTEL412
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Christina Torres
Oct 31, 2023 -

Sierra INFINITI of Monrovia responded

Esteban, thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Best wishes for safe and pleasant travels on the road ahead, from everyone at Sierra INFINITI!

October 27, 2023

Tomson was so good and very helpful to explain everything clients need. He is very sincere working with hear. More

by chuongvuusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mira Taha, Tomson Diep
Oct 27, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for sharing your review with us! We're pleased Tomson did everything he could to give you the best experience. Congrats on the new pre-owned INFINITI! Best wishes for safe and pleasant travels on the road ahead, from everyone at Sierra INFINITI!

October 27, 2023

The dealership is a clean nice environment and I receive great service from Benjamin. He is pleasant, professional and thorough with addressing the needs of my vehicle. More

by COOK8247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Oct 27, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Benjamin handled your visit with great care and diligence. We hope you'll continue to choose Sierra INFINITI for all your automotive needs!

October 27, 2023

I’ve never been treated more respectfully and kindly as I was at this Infiniti dealer. Both the salesman, Guillermo Murillo and Greg the finance person, were a pleasure to deal with. I was treated as a value More

by daynna.shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo, Greg Hatzenbeller
Oct 30, 2023 -

Sierra INFINITI of Monrovia responded

This is what we love to hear, Daynna! Thanks so much for your positive feedback. We're thrilled you enjoyed a very pleasant buying experience with Guillermo and Greg. Best wishes for amazing travels in the new ride, from everyone at Sierra INFINITI!

October 26, 2023

best costumer service so welcoming, Jonathan is the best he made sure everything was taken care fast! More

by jaureguianna24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 27, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for recognizing Jonathan's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Sierra INFINITI team may serve you. Safe travels until then!

October 26, 2023

Benjamin is always accommodating and friendly. Very good at keeping me up to date and options. He is always my go to service person! More

by EFOUNTAINBLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Oct 27, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your kind review of Benjamin! We sincerely appreciate your continued business, and we're glad Benjamin has always taken such excellent care of you and your INFINITI. Thank you for making Sierra INFINITI your #1 choice for service!

October 25, 2023

2 hr diagnosis; now parts are on back order. Service agent informed at every step and made us feel better because the car was drivable ans safe till parts arrive More

by Whitt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 26, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for letting us know how satisfied you were with your service advisor's assistance, Whitt! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

October 24, 2023

Cam was the salesman, he was very helpful with the details about the vehicle and the video walk around and Christina worked with me in finance very patient, kind and everything she said she would do…s More

by templeofchrist111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maldonado, Christina Torres
Oct 24, 2023 -

templeofchrist111 responded

Thank you so much the experience went smooth and my mind was at ease through the process.

Oct 25, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much for your stellar review of Cam and Christina! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Cadillac!

October 24, 2023

Guillermo made the purchase of my new vehicle easy. Would not hesitate to buy again from Sierra Infiniti More

by SBURKE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Murillo
Oct 25, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for the 5-star review of your dealership experience! We're delighted Guillermo provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new BMW! We wish you all the best in your upcoming journeys, from everyone at Sierra INFINITI!

October 23, 2023

I was dine kindly accurately and cleanly. The store was clean and it was easy to waist More

by BLUEHANUL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan jimenez
Oct 25, 2023 -

Sierra INFINITI of Monrovia responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

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