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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
538 Reviews

538 Reviews of Sierra Chevrolet of Monrovia - Service Center

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July 19, 2024

Service Tech Joe J. was professional about taking care of my 2015 Suburban ,got me in an out ,so greatfull , ur still taking service appointments , with all construction More

by MARKRAYCALDERON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Mark, for sharing your positive experience with us at Sierra Chevrolet! We appreciate your kind words about Service Tech Joe J. and our service department. We're thrilled to hear that Joe took great care of your 2015 Suburban efficiently. We look forward to seeing you again for your next service appointment. Drive safely! Sincerely, The Sierra Chevrolet Team

July 19, 2024

Joe is the man! Always a great experience! Will continue having my truck serviced at Sierra Chevrolet. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Chris, for sharing your positive experience with us at Sierra Chevrolet! We are thrilled to hear that Joe provided exceptional service and made your visit great. We appreciate your loyalty and look forward to servicing your truck again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

July 19, 2024

Was greeted cordially; outlined needs; work completed; reasonable wait time; satisfied until the next time More

by MARKSCHARLES25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Charles! We are thrilled to hear about your positive experience. We appreciate your kind words and look forward to assisting you again in the future. Safe travels until next time! Sincerely, The Sierra Chevrolet Team

July 18, 2024

Very good attention ! !! The person who attended me gave me a very good service and it was nice to explain to me!!! More

by MARIA.RIVAS.TERE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

Jul 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

July 16, 2024

Marvin made the experience a happy one. He told me on the phone and once we were at the dealership it would take about an hour and he was true to his word. More

by CKEELING.2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience. It's great to hear that Marvin provided excellent service by keeping his promise of a quick and efficient visit. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 13, 2024

After paying 200 to diagnose my car I was told that they could not figure out the problem,(they also sold me on two additional service) but if I paid an additional 1000 they would take the engine apart to t More

by Villalobos711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sean
Jul 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. At Sierra Chevrolet, we aim to provide clear and effective service. We’d like to address these issues directly and find a way to resolve them. Please contact us at your earliest convenience so we can assist you further. Sincerely, The Sierra Chevrolet Team

July 13, 2024

Always a good experience when I take my car in. Great customer service. Great staff More

by ERIKGARCIA350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for the stellar 5-star review! We are thrilled to hear that you had a positive experience with our great staff and customer service. We appreciate your kind words and look forward to welcoming you back for another great visit. See you next time! Sincerely, The Sierra Chevrolet Team

July 11, 2024

Excellent service and support whether you’re buying a car or getting your car serviced! More

by iamdeliciasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience with us! We are thrilled to hear that you found our service and support excellent, whether you were purchasing a car or getting your current one serviced. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

July 11, 2024

Highly recommend Sierra Chevrolet of Monrovia, Jeremy was extremely kind and helpful. The staff is also kind and friendly. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review of Sierra Chevrolet! We are thrilled to hear about your positive experience with Jeremy and our friendly staff. We appreciate your recommendation and look forward to serving you again in the future. Safe travels! Sincerely, The Sierra Chevrolet Team

July 09, 2024

Great service. Thank you to the service advisor and he is very helpful and efficient! More

by ngyinshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words! We're glad to hear that you had a great experience with us at Sierra Chevrolet. Our team is always here to assist you efficiently. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

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