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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
577 Reviews

577 Reviews of Sierra Chevrolet of Monrovia - Service Center

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July 18, 2023

Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

July 17, 2023

Joe Jimenez is always so helpful and very professional. I Definitely recommend seeing him your next visit! More

by dstrobehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to shine the spotlight on Joe in our service department! We're glad Joe continues to provide you with reliable, attentive service each time you visit. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs!

July 15, 2023

Took our Trail Boss to Sierra Chevrolet and was assisted by Joe Jimenez. Once again he took care of our vehicle and treated us amazing. More

by Chop2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Chop2! We sincerely appreciate your business, and we're delighted to hear Joe took excellence care of you and of your Trail Boss. We look forward to ensuring the same circumstances at your next appointment!

July 08, 2023

Excellent as always! Thank you John and all the crew for your attention to detail! More

by JOHNMIGUELMD
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Sierra Chevrolet of Monrovia responded

John, thank you for taking a moment to share your experience with us! We sincerely appreciate your continued business and we're glad John and the Sierra Chevy team consistently provide you with exceptionally thorough service. We wish you pleasant travels until you come see us again!

July 08, 2023

Fast service and very responsive. I really appreciate it how quickly they got my vehicle out of Service. More

by JAREDWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Jared! It is totally our pleasure to make your service visits as convenient as possible. Thank you for sharing your 5-star review of this fast and friendly appointment. We're happy our efforts met with your satisfaction, and we hope to do it again at your next visit!

July 01, 2023

Very helpful service department, especially Joe Jimenez and Mr. Guinn who runs the department. The offer useful suggestions but also keep the price under control. I never thought I'd have my car serviced More

by pthpasadena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Guinn
Jul 05, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this service visit! We're so happy Joe and Terry did everything they could to provide exceptional service within your budget. We look forward to ensuring the same circumstances at your next appointment!

June 26, 2023

This review is for the scheduled maintenance experience for my 2022, Silverado 2500 at sierra Chevrolet service center. I had the pleasure of working with Jeremy Cesena, and who greeted me when I walked in More

by Benjamin Acker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Benjamin, thank you for your outstanding review of Jeremy and Sierra Chevrolet! We're happy Jeremy took excellent care of your Silverado and kept you in the loop on all service details. We look forward to making your next appointment just as accommodating!

June 24, 2023

Excellent customer service and response and excellent experience with them and great dealer to come and shop !! More

by El Che
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing some positive feedback on Tanya in our service department, El Che! We're so happy she handled your Chevy's needs with great care. Your trust in our team is an honor. Looking forward to making your next appointment just as superb!

June 24, 2023

Very attentive - Joe Jimenez went out of his way to make me feel valued. He made every effort to get my needs serviced. More

by rubioramosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how much you appreciated Joe's communication and diligence at this visit! We're glad he made sure everything was handled to your satisfaction. Looking forward to emulating this positive experience at your next appointment. See you then!

June 24, 2023

Great service from start to finish. Thank you Tanya and JT in service. I will definitely be coming back soon! More

by ChevyTahoe2023
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your appreciation of Tanya and John! They're awesome people to work with and we're so glad you agree. Thanks for choosing Sierra Chevrolet for your automotive needs!

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