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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
578 Reviews
Call Service Center (626) 879-2966

578 Reviews of Sierra Chevrolet of Monrovia - Service Center

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July 28, 2023

Make sure Tanya Ruiz is your service advisor, she’s the best! Outstanding customer service and communication! More

by FLORES.DANIEL426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much! We sincerely appreciate your business, and we're delighted Tanya provided you with all the support and insight you needed to make this a great experience. Please remember us the next time you have any automotive needs. Pleasant travels until then!

July 28, 2023

Because of Covid, we haven't driven much. That being said, our son is a (very busy) Certified Diesel Technician at another company and has done all of our maintenance until now. It was tim More

by cylrudar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Cesena
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Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy you came to see us! Thanks for taking a moment to share your fantastic review of Terry and Jeremy. They make a formidable team, and we're pleased they handled your inspection with great care. Thank you for choosing Sierra Chevrolet!

July 27, 2023

Joe is the best on handling my issues with my vehicle and this is the 2nd time I am saying this. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your service visit with Joe, SL! We're pleased he kept you well-informed and provided you with exceptional service. We hope to be of service to you for many years to come!

July 26, 2023

Tanya was very good about communicating about the progress of my car. The work was done in a timely manner. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Sierra Chevrolet of Monrovia responded

D, thank you for taking a moment to share positive feedback about your service visit! We're happy Tanya ensured a thorough, attentive experience, and returned you safely to the road in a timely manner. Please come see us again some day!

July 25, 2023

Joe is always on top of his job and keeping you posted on the service of my vehicles. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!

July 23, 2023

Tanya was so great! Chevrolet is fortunate to have her. She kept me up to date on the status of my car, and was accurate in what time it would be ready. More

by LAURADARLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to share your 5-star review! Your satisfaction means everything to us, and we're so happy Tanya made sure your visit was convenient and attentive. We hope to ensure the same circumstances at your next appointment. See you then!

July 22, 2023

Great service and communication with tanya! Overall everyone I spoke to did excellent. Mechanic and technician did great work More

by pranesh626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for letting us know how great your service visit was! We're glad everyone you interacted with contributed to your overall satisfaction with this experience. We look forward to making your next appointment just as superb!

July 21, 2023

Excelente servicio por parte de Tania muy buena para comunicarse con las personas que van More

by CSAUCEDO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por tomarse el tiempo para dejarle a Tania esta evaluacion positiva! Nos complace saber que ella le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

July 21, 2023

Provided excellent customer service when serviced the vehicle. I would recommend it there to come More

by Luisana4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review of our service team! We're happy they made sure to take excellent care of you and of your vehicle. Please give us a call the next time you have any automotive needs. We'll be here for you!

July 21, 2023

Everything went well and smoothly. ..Communication was very good ..and I was happy that it was washed...thank you.. More

by tonyex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!

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