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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
670 Reviews
Call Service Center (626) 879-2966

670 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 01, 2024

Mavin is a very helpful guy guided me step by step without any problem though the process More

by ZZD102383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that Marvin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and guided you step by step through the process without any problems. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 31, 2023

I had never taken a car to get serviced before but Tanya Ruiz was very patient and quick with checking me in and getting my car in line for service. More

by st
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Sierra Chevrolet of Monrovia responded

St, Thank you so much for leaving Tanya this fantastic review! We are glad to hear that Tanya took great care of you and your automotive needs. We are happy to know that she was very patient. We hope to see you again the next time your vehicle needs service.

December 24, 2023

I have nothing to say, I I have nothing to say, I have nothing to say, More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 22, 2023

The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

December 22, 2023

Jeremy from Service was very informative and updated my on time frame and got what I needed for my car. More

by wilsons0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
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Dec 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us! We are glad that Jeremy got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 22, 2023

They were very prompt, courteous, and efficient. I come all the way from Ontario to use their services. More

by BMROOFING09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us this wonderful review! We are honored that you make the drive from Ontario to visit us here at Sierra Chevrolet of Monrovia, and we are thrilled that our team provided you with quality and efficient service during your recent visit. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 21, 2023

Tanya was amazing, she made the whole process easy. She has great communication skill’s More

by Leo Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Sierra Chevrolet of Monrovia responded

Leo, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Tanya handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 21, 2023

Pricing was not as promoted on the GM app. Waited too long to retrieve vehicle once I arrived. Also snuck in additional services that I did not request on app. More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2023

Service was excellent, prompt. Service rep was professional and took care of my vehicles service needs More

by CAMPOSRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 17, 2023

Tanya Ruiz was amazing when handling my car service. She was able to get my car battery replaced in record time. More

by dustingarnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Dustin! We're delighted the value of Tanya's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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