Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
624 Reviews of Sierra Chevrolet of Monrovia - Service Center
Working with Tanya is the best! Trustworthy and feels safe getting work on your car repaired! Trustworthy and feels safe getting work on your car repaired! More
Joe was very good with communication. He replied quickly and answered all my questions. He was very helpful. He replied quickly and answered all my questions. He was very helpful. More
Good customer service and very helpful. Great job with all your staff and service drive. Great job with all your staff and service drive. More
My service rep was great. His name is Shawn or Sean (not sure). His name isn't even listed below Cost of a 12v battery is ridiculous, and you couldn't even be bothered to was His name is Shawn or Sean (not sure). His name isn't even listed below Cost of a 12v battery is ridiculous, and you couldn't even be bothered to wash the car while I waited 15 minutes for someone to drive it up front. And you charge people for using a credit card for a $500 bill? Ridiculous! I will NOT be buying my next car from you guys More
Good Service, real convenient, and highly recommended. Sierra Chevrolet Service Center, overall offers above and beyond consistent value. recommended. Sierra Chevrolet Service Center, overall offers above and beyond consistent value. More
Always great service, resolved an issue with my truck keep me updated during the repair keep me updated during the repair More
Tanya was able to get my car in on short notice and the whole process went smoothly. She got me a rife back to work and kept me informed while my car was getting serviced. She always does a fantastic job whole process went smoothly. She got me a rife back to work and kept me informed while my car was getting serviced. She always does a fantastic job! More
Jeremy handled my Oil Change & Service, had the guys check 2 tires that were low air (no leaks) - also, very nice renovation of the showroom & waiting area ! check 2 tires that were low air (no leaks) - also, very nice renovation of the showroom & waiting area ! More
Terrible service most of the time. Very strategic how you’re kept waiting and no one calls you back about your vehicle. If you it under warranty they don’t prioritize your repair since Very strategic how you’re kept waiting and no one calls you back about your vehicle. If you it under warranty they don’t prioritize your repair since they’re not making any money and keep you waiting. Will not be going back. I know im not the only customer to have ongoing issues either, last time I was there a woman was upset because no one was calling her back and the receptionist had to deal with it while the guys hid in the back. More
I took my truck from for front breakes service on a Friday at 12pm. Service consultant Tanya told me truck wouldnt be ready until Saturday she told me by the end ot the day she was going to tell me wha Friday at 12pm. Service consultant Tanya told me truck wouldnt be ready until Saturday she told me by the end ot the day she was going to tell me what time it will be ready for pick up on Saturday. Saturday came about and no one ever called me or text me to tell me the truck was ready i had to drive to dealer xxxx and pick up my truck i asked for Tanya and they told me she didnt work Saturdays. Lack or communication from everyone one. More