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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
538 Reviews
Call Service Center (626) 879-2966

538 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 21, 2024

Good service, Tanya at front desk was so kind and professional. Jeremy did a good job at servicing my vehicle. Overall the experience was smooth and pleasant. Thanks guys! More

by nellyt626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy C
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September 20, 2024

Were able to take the car with short notice and diagnosed the problem quickly. Got the car fixed and serviced very fast. Great communication and updates throughout the process More

by LEO34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Sierra Chevrolet. It's great to know that our team was able to diagnose and fix your car quickly while keeping you updated along the way. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

September 20, 2024

Tanya was great and provided friendly, efficient customer service. I would highly recommend this dealership for your Chevrolet vehicles. More

by mattb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2024

It was a little inconvenient finding a service department through construction zone but the customer service was great . More

by SCUBA4JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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September 18, 2024

I brought my car into be evaluated for an issue with my cooling system. Shawn contacted me with an update. The service corrected the issue I was having with my coolant system. More

by todd.hagerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Todd! We’re glad to hear that Shawn was able to update you and that our team at Sierra Chevrolet successfully resolved the issue with your cooling system. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 16, 2024

Good mechanical service,very bad customer service from advisory,They don't help you solve the problems More

by fernie21z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your comments about the mechanical service at Sierra Chevrolet. It's unfortunate to hear that your experience with our advisory team was not up to our standards. Your concerns are important to us, and we encourage you to reach out directly so we can work towards a solution. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

September 15, 2024

Great service as always at the dealership! I have been coming here for 4 years and am happy to have found a place I can trust for work on my car. Marvin was very friendly, professional, effic More

by tkendall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We are thrilled to hear that you've been choosing Sierra Chevrolet for the past four years and that you find us trustworthy for your car's needs. It's great to know that Marvin provided you with friendly and professional service, and we're glad Nick could assist you in navigating our service area. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 14, 2024

I was satisfied with the oil change. The staff was friendly. Very much appreciated. Thank you. More

by Rkearney09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were satisfied with your oil change and that our staff made a positive impression. Your appreciation means a lot to us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 14, 2024

Very satisfied, but I always am. Been purchasing and servicing my cars at Sierra Chevrolet in Monrovia More

by TAMMY.GUARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Tammy! We're thrilled to hear that you are always satisfied with your experience at Sierra Chevrolet in Monrovia. We appreciate your loyalty and look forward to continuing to serve you with your purchasing and servicing needs. See you next time! Sincerely, The Sierra Chevrolet Team

September 13, 2024

Dealership was great had no issues taking it in was in and out also the front desk was very helpful. More

by jasonlomeli60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that our team was helpful during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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