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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
660 Reviews

660 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 04, 2025

Tanya was great and helpful. She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my co More

by 417j.rosas
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that Tanya was able to assist you effectively and address your concerns promptly. We appreciate your feedback regarding the housekeeping issues, and we're glad they were resolved. We look forward to seeing you again for your next visit! Safe travels! Sincerely, The Sierra Chevrolet Team

April 03, 2025

Very good responsible service and great kindness of the service agent kept me informed at all times More

by alejandro lechuga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Sierra Chevrolet. It's great to know that our service agent provided you with responsible service and kept you informed throughout your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 01, 2025

The service was timely and thorough. Communication was clear and I was kept in the loop on the progress More

by Adam
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Sierra Chevrolet timely and thorough, and that our communication kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 31, 2025

It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. More

by johngeorgino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Sierra Chevrolet of Monrovia responded

John, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

March 25, 2025

Joe in the service department is great. He has great customer service skills and keeps you updated frequently on your car service. Sierra Chevy is lucky to have him. Thank you Joe! More

by HEARTMY3BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Joe in our service department. His dedication to exceptional customer service is truly appreciated, and we’re proud to have him on our team at Sierra Chevrolet. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 24, 2025

Marvin was very nice,knowledgeable and informative. I enjoyed my first time visit. Thank you More

by monalisawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Marvin during your first visit to Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 22, 2025

Professional service and skills are all satisfying, at least I think so You are right to choose More

by AMYQIANYU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 15, 2025

Alfonso was patient and very helpful in helping me with my decision. I believe I purchased the perfect car for my wife, she is very happy. More

by LOU10452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny is finance
Mar 18, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso was patient and helpful in your decision-making process. It's fantastic that you found the perfect car for your wife, and we hope she enjoys it! We appreciate your business at Sierra Chevrolet and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

March 13, 2025

Great place to get your vehicle serviced. The service personnel is attentive. Joe Jimenez went out of his way to ensure the vehicle was covered under an emissions warranty so that I would not More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience getting your vehicle serviced at Sierra Chevrolet. It's great to know that our service personnel, especially Joe Jimenez, went the extra mile to help you with the emissions warranty. We appreciate your kind words and hope to see you again for any future service needs! Sincerely, The Sierra Chevrolet Team

March 08, 2025

This dealership is the worst I've been to, and I definitely will let other people know to stay away from here. If this reaches chevy corporate or the general manager, please call me about the worst More

by bigpappa1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know others names
Mar 12, 2025 -

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

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