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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews
Call Service Center (626) 879-2966

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

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May 07, 2025

I have been going to Sierra Chevrolet for over 20 years. I buy my cars and service them there. I now live in a different county but continue to travel to them. Joe Jimenez is their best service advisor. More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet over the past 20 years. It’s fantastic to hear that Joe Jimenez has provided you with such exceptional service and that you feel like family when you’re here. We’re proud of our knowledgeable technicians as well! Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

May 07, 2025

It was nice dealing with Tanya. She is professional, friendly and helpful. Everything went smoothly with our service appointment. More

by W.MARLENE
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for the outstanding review and your business! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

May 06, 2025

Tanya, is very helpful and always following up with me on any needed services. She always makes sure my concerns with my Car are addressed. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you! We're thrilled to hear about your positive experience with us at Sierra Chevrolet. It's great to know that Tanya has been helpful and attentive to your car's needs. We appreciate you taking the time to share your feedback, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

May 02, 2025

I was a walk-in customer trying to get an oil change and to my surprise they were open on a Saturday. Tanya came out, greeted me and handled business. She was friendly and efficient. Fortunately, it didn't More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review, Rose! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet with Tanya. It's great to know that you enjoyed our renovations and found the service to be efficient and friendly. We appreciate your trust in us as your preferred Chevy dealer for servicing your car. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

Tanya followed me up with detail information. The new office is very nice and clean. More

by hisashinagata
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated the detailed information and that you liked our new office at Sierra Chevrolet. We aim to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

Always prompt and professional, providing excellent service and making me feel at ease and safe. More

by ATOROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

April 24, 2025

I called and got right in and waited for my Blazer & was done in 2-1:2 hrs I was very happy More

by Sandra Ballantyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Sandra! We're thrilled to hear that you had a great experience at Sierra Chevrolet and that your Blazer service was completed swiftly. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 24, 2025

Taking advantage of women who don’t know about cars offering services they don’t really need and charging a lot for it this is theft. Won’t be back here especially with Tanya the service thief More

by CARLOS_GARCIA1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Carlos. We understand your concerns regarding your experience at Sierra Chevrolet. Our goal is to provide quality service and Transparency, and we appreciate your input as it helps us improve. If you would like to discuss this further, please feel free to contact us dire ctly. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

April 24, 2025

Got me in quickly and my pickup fixed. Much appreciated customer service and turn around speed was acceptable! More

by mars10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with the customer service and turnaround speed at Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 21, 2025

Joe and everyone there are very helpful and positive. Always a great experience great attitudes More

by charmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at Sierra Chevrolet. Our team takes pride in providing excellent service with a positive attitude. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

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