Show Low Ford, Inc.
Show Low, AZ
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113 Reviews of Show Low Ford, Inc.
Professional Experience. Everything was handled in a expedited fashion without any delay. Vehicle was delivered clean and explained fully. Great experience. A dealership worth Everything was handled in a expedited fashion without any delay. Vehicle was delivered clean and explained fully. Great experience. A dealership worth going to again and again! More
I only received 1 key for the vehicle and the dealership would not include a second key in the desk, second key costs approx. $400-500. Our salesperson, Matt, was great to work with. would not include a second key in the desk, second key costs approx. $400-500. Our salesperson, Matt, was great to work with. More
Friendly, but evidently geared towards a lot of paper about the vehicle condition WITHOUT necessarily doing things like find out what the recommended tire pressures are. They trotted out their allegedly about the vehicle condition WITHOUT necessarily doing things like find out what the recommended tire pressures are. They trotted out their allegedly comprehensive form, and proudly informed me the oil abd filter were changed and the tire pressures had been checked and were good at 35 psi. Problem is, the door sticker says 39 psi, and then the "service advisor" wanted to argue about it. I had to drag him out to my truck and show him. I can't say whether they were incompetent, or just lazily checking boxes on a form, but I'm still trying to figure out whether to ever return. More
Show Low Ford is a great place to get your vehicle serviced. Thumbs Up to the service department, they take care of their customers, very courteous and go over vehicle inspection report. I will be back again fo Thumbs Up to the service department, they take care of their customers, very courteous and go over vehicle inspection report. I will be back again for my next service and thereafter. More
New Vehicle Purchase Salesperson (Royal Deal) was low key (no pressure); very knowledgeable about Ford vehicles and their options; professional; available in future for a Salesperson (Royal Deal) was low key (no pressure); very knowledgeable about Ford vehicles and their options; professional; available in future for any questions/concerns. Mark Herrera - Finance Manager assisted in arriving at warranty options. More
Show Low Ford Service dept does it's job well I made the appt using my Ford Pass app on my phone. I was early for the appt, but they took my truck in anyway. Since they had to do a recall check I made the appt using my Ford Pass app on my phone. I was early for the appt, but they took my truck in anyway. Since they had to do a recall check as well as the oil change I requested it took longer than the 45 minutes it normally takes for the oil change. The service writer gave me a time window and was spot on when it came time to retrieve my truck. They went over the vehicle inspection and the work they had performed with me. The cost was exactly what they had said it would be and everything was as it should have been. This is why I've been using Show Low Ford for all of my trucks service needs for many years. More
I had an amazing experience and I will highly recommend this place to all my friends and family From the delivery team to the sales it was top notch Thank you! this place to all my friends and family From the delivery team to the sales it was top notch Thank you! More
JRS "APPOINTMENT WAIT TIMES FOR SERVICE IMPROVING" The number of days to get an appointment has improved from the recent past. Service has always been good, but getting an appointment in a reasonable t The number of days to get an appointment has improved from the recent past. Service has always been good, but getting an appointment in a reasonable time frame had been a problem. Glad to see the problem is improving. More
The Best Customer Service I took my new Ford Ranger into Show Low Ford this week for an oil change and I was greeted with a hand shake from the salesperson that sold it to me a I took my new Ford Ranger into Show Low Ford this week for an oil change and I was greeted with a hand shake from the salesperson that sold it to me and I was offered a ride to the restaurant I was going to wait in by two different employees — it was only one back away. They did a great job on the truck. They are, in my opinion, one of the best dealerships on the mountain! More
Showlow Ford is the best dealership I have ever worked with. Great experience with the showlow ford team and owner. They truly have made what normally isn’t a easy process happen very seamlessly and easy. Great experience with the showlow ford team and owner. They truly have made what normally isn’t a easy process happen very seamlessly and easy. More