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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
846 Reviews

846 Reviews of Shottenkirk Honda of Huntsville - Service Center

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July 24, 2024

Very satisfied with the service I received. Everything went as I expected. They took very good care of the problems and did it with it with professionalism. More

by JWEXHALING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 24, 2024

I was quite late to my oil change appointment, but everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. More

by JENNAJACKSON916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Jenna, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

July 24, 2024

Michael took care of everything and I am extremely satisfied. I enjoy getting to know the people who work at SH. More

by BETHRYBERG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Fields
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Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2024

Quick in and out for a basic service interval. Time when by quickly in the quiet waiting area. Refreshments were excellent. More

by FUSIONEWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2024

My service was complete ahead of scheduled time and the waiting area was clean and had refreshments. More

by JUSTBECAUSE127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 23, 2024

They are always courteous. They have always on time getting my service work on my car done. Thanks keep up the great work!!! More

by PJ_BCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Villalobos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. Scott, Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

July 23, 2024

Great car and service! Though it took a long time to get the deal done. I don’t blame the folks there at the dealership. They were having issues outside their control. More

by LANETHOMASWALDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

July 23, 2024

The service person was pleasant. He let me use a timer to keep up with the wait time. Thank you. More

by MKDONCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
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Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

July 23, 2024

Staff was very timely, courteous, and efficient. Would recommend them to everyone! Job well done. More

by GKMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
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Jul 23, 2024 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 23, 2024

The nice large waiting area with snacks and coffee was a plus. This was my first time servicing our Honda CR-V since purchasing it. Good experience. More

by BDJME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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