Shirley Auto Group
Shirley, NY
136 Reviews of Shirley Auto Group
Awesome service!Joe went over and above.thank you for working so hard for me! when people see my truck I tell them go straight to Shirley auto group.What more can I say then thank you to the owners of Sh working so hard for me! when people see my truck I tell them go straight to Shirley auto group.What more can I say then thank you to the owners of Shirley Auto Group and all your staff :) More
would never ever recommend this place to anyone even my worst enemy .They do not do right by the customer they pacify you and give you the run around until your warranty is up or my worst enemy .They do not do right by the customer they pacify you and give you the run around until your warranty is up or doesn't cover something major More
I am very pleased with my whole experience at Shirley Auto Group. This was my first time buying a used car from a dealership and i've already recommended it to a handful of people. Overall from beginning Auto Group. This was my first time buying a used car from a dealership and i've already recommended it to a handful of people. Overall from beginning to end, customer service to sales service, everything was pleasent and enjoyable. I am very happy with my purchase. Thank You Shirley Auto Group! More
Went there looking for a family car , the prices were a bit to high , and the cars weren't that great at all , spent about 2 hours looking around and found nothing after awhile the salesman seemed bothered bit to high , and the cars weren't that great at all , spent about 2 hours looking around and found nothing after awhile the salesman seemed bothered to help me . Would not recommend to my greatest enemy , as I walked out I also had a conversation with someone who purchased the car there and they seemed pretty unhappy also More
The salesrep was very courteous and helpful. I recieved the help I needed in a sufficiant amount of time. I got the car I wanted and was on my way. All in all very satisfied and have already recommended t the help I needed in a sufficiant amount of time. I got the car I wanted and was on my way. All in all very satisfied and have already recommended to a friend. More
When we went to Shirley Auto Group, we didn't know what to expect. We were greeted with professional people who treated us with kindness and respect. The vehicle we came home with from Shirley Auto is a g to expect. We were greeted with professional people who treated us with kindness and respect. The vehicle we came home with from Shirley Auto is a great car and a great deal. Thanks Michell and Joe for everything. More
I just wanted to take this opportunity to "Thank" everyone at Shirley Auto Group as it has been one of the most enjoyable experiences I have had in purchasing a vehicle. Special thanks to Joe "Thank" everyone at Shirley Auto Group as it has been one of the most enjoyable experiences I have had in purchasing a vehicle. Special thanks to Joe, Michelle, Jessica, Christine, and all the staff that I had the pleasure of interacting with. No matter what your situation, if you need a quality vehicle "Shirley Auto Group" is definitely the place to go....you"ll be glad that you did. If you do what you need to do....then they will surely do whatever it is in their power to get the deal done. They're "Simply the Best"! See you all in 3,000 miles...for my oil change lol. Thank you so much! More
I had a great experience at this dealership. Everyone was friendly and very helpful. The sales rep, biller and manager went out of thier way to get me approved and driving home in a new car. They got me a friendly and very helpful. The sales rep, biller and manager went out of thier way to get me approved and driving home in a new car. They got me a great intrested rate and witin my budget. More
They are friendly. They get you when you ask for prices on the vehicles. I needed a car badly and knew I was leaving with one. When I went back the next day to pick the car up, They wanted more of a dow on the vehicles. I needed a car badly and knew I was leaving with one. When I went back the next day to pick the car up, They wanted more of a down payment. I really didn't have it. I finally left the lot just to find out that There is a front end problem. Now I can't get the service department on the phone to have it fixed. I will never get another vehicle from this place if I keep having the problems that I do now. they should answer the phone and help peolpe right away. Not blow them off. More
Last year I bought a car from a dealership. Within a month I had problems. My headlight had to be fixed 7 times and my axle twice. My transmission was fixed twice and still doesn't work well. They sold month I had problems. My headlight had to be fixed 7 times and my axle twice. My transmission was fixed twice and still doesn't work well. They sold me a warranty, it was supposed to be a great "bumper to bumper warranty". Less then a year later I called to get my car fixed again. They told me we don't take the warranty anymore and you need to bring it somewhere else. When i finally found a new place I was told that my warranty puts used parts in my car. I had to pay out of pocket to get new parts so I didn't have to go back for the same problem a few months later. The "great bumper to bumper warranty" was useless. I also got 4 free oil changes with my purchase. I suspected them of putting non synthetic oil in my car after the second oil change when my car started running horrible and the oil light came on I called and asked what kind of oil they put in my car since my car requires synthetic. They told me they used synthetic but wouldn't allow me to see the records of it. When I went for my third oil change the woman told me that she will let it go this time but my next oil change I will need to pay for synthetic oil. I responded in shock, since they told me I would get four free oil changes when I bought it. This leads me to believe they never used synthetic before. They also lied and told me it was in no accidents but I got the carfax and found out it had two accidents. I decided to put the car up for sale after all the trouble I had. Someone offered me 9,000 for the car but then I found my next HUGE problem. When I looked at my title I saw that there was a lien on it. Now I lost 9,000 dollars since the guy pulled out of the deal. The lien surprised me because i was unaware that you were able to sell a car with a lien on it. I was in for a huge surprise when I found that the lien was from the dealership i bought the car from and the lien was for me. I paid in cash for the vehicle, therefore there should be no lien. More