Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.5
1,200 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
Contact Dealership
View Awards

7810 Shawnee Mission Parkway

Overland Park, KS

66202

Directions

By Type

Showing 1,200 reviews

October 24, 2026

Was being forced to buy a $4500 extended warranty because, per their exact words, they needed to make up for the discount on the back end. More

by royals.win.1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales and finance
Print
Oct 27, 2026 -

Shawnee Mission Kia responded

Thank you for your feedback. We're sorry to hear about your experience purchasing an extended warranty. I would love to get some more information about your transaction with us and look into this further. Please reach out to me at your earliest convenience. I look forward to hearing from you soon. Ryan Bell Sales Manager Shawnee Mission Kia (913) 384-9100 rbell@Group1Auto.com

October 24, 2026

Great experience with this dealership and the gentleman who helped me, Ryan. He was absolutely fantastic! 100% on top of his game! And he knew his xxxx! More

by Rachpratt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Print
Oct 24, 2026 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2026

Very professional and knowledgeable. Kept me informed of what was done and things that will need addressing in the near future. More

by dc113052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 23, 2026 -

Shawnee Mission Kia responded

Thank you for the five-star rating. We’re glad our service team treated your Sportage with professionalism and kept you informed about completed work and upcoming maintenance needs.

Oct 23, 2026 -

Shawnee Mission Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2026

The young man which worked with me was very helpful he made me feel comfortable threw the hole deal More

by gibsonlueray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Print
Oct 21, 2026 -

Shawnee Mission Kia responded

Knowing our service team member made you feel comfortable throughout the service on your Kia Optima is very rewarding. Your kind words and five-star rating mean a great deal to our service department.

October 19, 2026

Gioni, Allan, Nick is this dealerships A team. Client satisfaction is top tier. Super friendly, efficient and trustworthy all in one...I will be back! More

by liselleharris55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan
Print
Oct 19, 2026 -

Shawnee Mission Kia responded

Your praise of our team’s friendliness, efficiency, and trustworthiness stands out. Hearing you call us the A team means a lot to us. Thank you for the five-star rating and for choosing your Ford Edge, and we look forward to welcoming you back.

October 17, 2026

Got the job done in a quickly manner person who waited on me was very friendly. I would go back to them. More

by jrlissjr5477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Oct 19, 2026 -

Shawnee Mission Kia responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Patrick Duffer General Manager Shawnee Mission Kia (913) 384-9100 pduffer@Group1Auto.com

October 15, 2026

The service advisors are great to work with. They always go above and beyond when dealing with you! Much appreciated! More

by lls2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Cantrell, Francesca Jackson
Print
Oct 15, 2026 -

Shawnee Mission Kia responded

Knowing our service advisors go above and beyond for you is truly rewarding for our service team. We’re glad they could do exactly that for your Kia Optima, and your kind words mean a great deal to us.

October 15, 2026

Everything was done as planned The final cost was actually less than proposed The labor cost is very much on the high side considering what was required to complete the job More

by mikeshields6239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly
Print
Oct 15, 2026 -

mikeshields6239 responded

ok mostly

Oct 15, 2026 -

mikeshields6239 responded

ok mostly

Oct 16, 2026 -

Shawnee Mission Kia responded

Thanks for sharing about your experience with Shawnee Mission Kia. We appreciate your business and hope to see you again soon!

October 14, 2026

Employees are very friendly even if I’m not their customer. Appreciate having snacks and cold water available More

by Jkid96
Recommend Dealer
Yes
Employees Worked With
Fran Jackson
Print
Oct 14, 2026 -

Shawnee Mission Kia responded

Thank you for the five-star rating! We’re glad you felt welcome thanks to our team’s friendliness and that having snacks and cold water made your visit comfortable.

October 13, 2026

They always do a great job servicing my vehicles. I highly recommend them for your service needs. More

by Kiafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Oct 13, 2026 -

Shawnee Mission Kia responded

We’re glad your Kia Niro always receives top service. Your recommendation means a lot to our service department.

1
2
3
...
120