Serra Buick GMC Champaign

Communication was great and appreciated! Dan followed through on our parts and Julius (salesperson) also checked to make sure we were satisfied and delivered our car. through on our parts and Julius (salesperson) also checked to make sure we were satisfied and delivered our car. More

Easy to get appointment time I wanted.Vehicle was fixed and ready for me before my haircut was done.They have some great techs and my service writer is always very helpful. and ready for me before my haircut was done.They have some great techs and my service writer is always very helpful. More

car stop running, call Mr. Weber who got with Dan who had Reynolds come right away and towed my Impala in, upon arrival got the car right away, the shuttle took me home, the car was looked at and repaired Reynolds come right away and towed my Impala in, upon arrival got the car right away, the shuttle took me home, the car was looked at and repaired on the spot, test driven to be sure their was no other problems, was called and told I could picked it up when I was ready, was told what had happen and what the repair was. This is the only dealer I will use. More

my experience with sales &service was good on 3/16/2013.service took care of the minor repairs.& salesman personally place my licensed plate holder on my 2012 buick enclave. 3/16/2013.service took care of the minor repairs.& salesman personally place my licensed plate holder on my 2012 buick enclave. More

Dan was great to work with and was very considerate of my time! They ordered my seat belt and replaced it in under an hour! time! They ordered my seat belt and replaced it in under an hour! More

As always, they got to the bottom of the problem. Most of the visit was covered under extrended warranty. Very friendly service dept. I would definitely recommend them. of the visit was covered under extrended warranty. Very friendly service dept. I would definitely recommend them. More

I came in without an appointment for the first oil change on my 2012 GMC Acadia Denali. The staff was very accomodating and got my vehicle in for the oil change and tire rotation. I was in & out in the 45 on my 2012 GMC Acadia Denali. The staff was very accomodating and got my vehicle in for the oil change and tire rotation. I was in & out in the 45 minute timeline they promised. Ernie came in the customer waiting area calle dme by name and let me know the service was completed. The cashier was very accomodating and although the service was free a detailed receipt with the description of the work done was given to me. A great experience In & out in 45 minutes with no prior appintment. That's A+ service in my book. Ray Rollison More

The service and friendliness with the employees have been outstandiing since I purchased a used car from Worden Martin in 1975. and the service on cars that I have bought from other dealers as well. outstandiing since I purchased a used car from Worden Martin in 1975. and the service on cars that I have bought from other dealers as well. More

very pleased with all phases of the service! We came in to have our vehicle serviced, was met with very friendly service and it was was performed in a very timely manor! to have our vehicle serviced, was met with very friendly service and it was was performed in a very timely manor! More

Oil Change and floor mat replacement. Very courteous and Oil Change and floor mat replacement. Very courteous and helpful. Was greeted as I drove in, quickly located the paperwork and work was completed i Oil Change and floor mat replacement. Very courteous and helpful. Was greeted as I drove in, quickly located the paperwork and work was completed in a very timely manner. More