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Serra Buick GMC Champaign

Savoy, IL

3.1
122 Reviews

1404 North Dunlap Avenue

Savoy, IL

61874

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122 Reviews of Serra Buick GMC Champaign

August 23, 2013

I had to have the steering wheel replaced in my new GMC. The part was their in no time, replaced in record time, no charge. Worden Martin is the best to deal with. Friendly, the person working on it takes a More

by afd228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jacobson
July 31, 2013

I always get great service here. That's why I continue to come back. The prices are competitive with other service departments and I get taken good care of. Great Job guys John Farley More

by Farley2011GMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
July 31, 2013

Mike Burwell is extremely knowledgeable and courteous. He also explains everything very well, including the timing and estimated cost of service needs in the near future. He is outstanding! More

by dnoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burwell
July 30, 2013

I dropped car off for oil change (warranty give us free oil changes when we purchased the car - 1st one), had lunch and came back in 1 hour. Car was done, and washed!! AWESOME service!! Did this on a Sa More

by edithdl56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service desk rep
July 24, 2013

We had service work done on our Trailblazer. Dan Hildenbrand had the problem diagnosed and fixed in very short order to our complete satisfaction. He is also our service advisor for our 2011 GMC Ac More

by lonny44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hildenbrand asst sevice mgr
June 09, 2013

This rating is given because we are completely satisfied with our experience at Worden -Martin in Champaign. The attention given to us was prompt and completed very quickly. We left with a freshly washe More

by Popsles3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, George, Chad, Paul & Ernie
May 23, 2013

I enjoy the visit with the service department. Everyone is pleasant friendly and professional. I have gotten to know most of the people on the service floor. They do a good job. More

by dnaders64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hildabrand
May 06, 2013

I feel Warden Martin deserves to be recognized for their good work. They have been very understanding to my needs and go the extra mile to help anyway they can. I would refer them to anyone looking for qual More

by jay01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 03, 2013

Communication was great and appreciated! Dan followed through on our parts and Julius (salesperson) also checked to make sure we were satisfied and delivered our car. More

by tjfinis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Julius
April 04, 2013

Easy to get appointment time I wanted.Vehicle was fixed and ready for me before my haircut was done.They have some great techs and my service writer is always very helpful. More

by RogerClapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cline and Chad Scoggins
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