Serra Buick GMC Champaign

Very friendly at when I called and brought the car in, but the description of problems found over the phone was hurried, and there was no one there to talk to about it when I got there to pick the car up. but the description of problems found over the phone was hurried, and there was no one there to talk to about it when I got there to pick the car up. More

Excellent service staff. Dan has always been very accomdating to our vehicles needs and can get the work done in a timely manner. Great work. accomdating to our vehicles needs and can get the work done in a timely manner. Great work. More

I didn't need a to make a prior appointment to get the car into the service department. Work was done quickly and well. Everyone at the dealership was friendly and helpful. the car into the service department. Work was done quickly and well. Everyone at the dealership was friendly and helpful. More

I was having brake problems with my Wife's 2006 LaCrosse. The problem was diagnosed as front brake rotors out of round. The problem was taken care of in a couple of hours and the price was as quot LaCrosse. The problem was diagnosed as front brake rotors out of round. The problem was taken care of in a couple of hours and the price was as quoted. I would recommend Worden-Martin to anyone. They are very curteous and customer driven. More

I was having oil consumption problems with my GMC Sierrra. I talked with Dan and he did some checking with GM. They were having oil consumption problems with the type of motor in my truck. There was Sierrra. I talked with Dan and he did some checking with GM. They were having oil consumption problems with the type of motor in my truck. There was 98,000 miles on the engine. Dan was able to work with GM and they agreed to pay half of the cost of the ring and piston replacement. I am very appreciative of Dan's efforts in helping me with this problem. The service people and techs at Worden Martin are very good. I would recommend them to anyone for service and sales. They are a first class organization. Thanks Again!! More

When the service dept at my dealer said that my electric power steering motor went out I looked up the part and found that GM would replace it free. I called (Saturn)Suburu service back to inquire how to ge power steering motor went out I looked up the part and found that GM would replace it free. I called (Saturn)Suburu service back to inquire how to get it free. Carleen called GM dealer to inquire and they offered to have it brought over and replaced ASAP. I was pleased. More

Had to come in and have my SUV looked at due to a noise it was making when driving. I dropped off my SUV on Monday and was able to pick it back up by the middle of the next day. I was also offered a rental it was making when driving. I dropped off my SUV on Monday and was able to pick it back up by the middle of the next day. I was also offered a rental car at no charge which was really helpful. I was given a call later that afternoon from Chad and he told of the issue that they had figured out why the noise was happening. Also I was notified by Chad about another issue with my car that was noted by GM of the rear breaks having issues. GM covered half of the break issue on my SUV which was a nice thing for them to do. Over all I must say that when I come in and deal with Chad he always goes above and beyond his job to help me get what every issues I have fixed as fast as he can. I can see Chad doing so much more than the job that he does if only he were giving a chance or opportunity. More

The headlights on my wife's Buick LaCrosse were not working and she asked if I could have the service department at Worden-Martin take a look at it. I drove to W-M and Dan Hildenbrand took me right awa working and she asked if I could have the service department at Worden-Martin take a look at it. I drove to W-M and Dan Hildenbrand took me right away. The service team located the problem and within a few minutes they had replaced the headlight module (relay) and I was on my way home. The price was reasonable and I have always found the service at Worden-Martin to be prompt, professional and precise. More

The Service Dept. employees always make me feel "cared about"; the Technicians always do great work at a fair price. That's why I return. "cared about"; the Technicians always do great work at a fair price. That's why I return. More

They are very friendly and they get the work done in a timely manner. Your vehicle is returned to you in better condition than you left it. timely manner. Your vehicle is returned to you in better condition than you left it. More