
Serra Buick GMC Champaign
Savoy, IL
Filter Reviews by Keyword
By Type
117 Reviews of Serra Buick GMC Champaign
Set up appointment for a brake inspection and a service engine light on, found that the brakes were good no charge for inspection, service engine light a little more in depth. Dan told me what was going on engine light on, found that the brakes were good no charge for inspection, service engine light a little more in depth. Dan told me what was going on then fixed the problem. Great communication, great service. More
My sales experience at Worden-Martin was exceptional, so I had high hopes for my first service visit. The fact that I didn't need an appointment for my first scheduled maintenance visit was the first amazi I had high hopes for my first service visit. The fact that I didn't need an appointment for my first scheduled maintenance visit was the first amazing thing. The second was the fact that the scheduled maintenance was included with the purchase price of my car, making my visit totally free. I was in and out within an hour, which fit perfectly with my schedule. More
Worden-Martin service/maintenance & office personnel were very, very good, friendly, helpful. New tires & brake pads priced right, no appointment needed; done before we needed car for other, out-of-tow were very, very good, friendly, helpful. New tires & brake pads priced right, no appointment needed; done before we needed car for other, out-of-town appointment. W-M provided complementary ride home and complementary car wash after services. Answered questions of a few concerns. Always have been helpful. More
Dan listen to my service needs for my car and took care of it right away. I am very pleased with the way he helped me. I highly recommend Worden Martin service department. of it right away. I am very pleased with the way he helped me. I highly recommend Worden Martin service department. More
I always have my service work done at W-M and have come to expect good service and respect. I bought my first car in 1971 and have always counted on W-M To guide me regarding my vehicle. I took a test dr to expect good service and respect. I bought my first car in 1971 and have always counted on W-M To guide me regarding my vehicle. I took a test drive with Wayne Weber Sat. and will buy another Buick in the future. If the service failed my expectations I'd be the first in line with a complaint and get the problem resolved. I'm not bashful. Keep up the good work. More
Very friendly at when I called and brought the car in, but the description of problems found over the phone was hurried, and there was no one there to talk to about it when I got there to pick the car up. but the description of problems found over the phone was hurried, and there was no one there to talk to about it when I got there to pick the car up. More
I was having brake problems with my Wife's 2006 LaCrosse. The problem was diagnosed as front brake rotors out of round. The problem was taken care of in a couple of hours and the price was as quot LaCrosse. The problem was diagnosed as front brake rotors out of round. The problem was taken care of in a couple of hours and the price was as quoted. I would recommend Worden-Martin to anyone. They are very curteous and customer driven. More
I didn't need a to make a prior appointment to get the car into the service department. Work was done quickly and well. Everyone at the dealership was friendly and helpful. the car into the service department. Work was done quickly and well. Everyone at the dealership was friendly and helpful. More
I was having oil consumption problems with my GMC Sierrra. I talked with Dan and he did some checking with GM. They were having oil consumption problems with the type of motor in my truck. There was Sierrra. I talked with Dan and he did some checking with GM. They were having oil consumption problems with the type of motor in my truck. There was 98,000 miles on the engine. Dan was able to work with GM and they agreed to pay half of the cost of the ring and piston replacement. I am very appreciative of Dan's efforts in helping me with this problem. The service people and techs at Worden Martin are very good. I would recommend them to anyone for service and sales. They are a first class organization. Thanks Again!! More