Serra Buick GMC Champaign
Savoy, IL
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122 Reviews of Serra Buick GMC Champaign
Final outcome was excellent This was the 3rd. time to have information screen repaired. When Chad took over the service was excellent including the arrangement of a rental car. This was the 3rd. time to have information screen repaired. When Chad took over the service was excellent including the arrangement of a rental car. More
Tire Rotation I was indeed pleasantly surprised at the speed with which my above service (tire rotation) was completed. I expected to be waiting one hour at the le I was indeed pleasantly surprised at the speed with which my above service (tire rotation) was completed. I expected to be waiting one hour at the least, and it was only 25 minutes! Great job! More
I always receive the highest quality of service when I bring my Rendezvous in for service. The reason for this service was the (service engine soon) light was glowing. This was quickly checked and reveale bring my Rendezvous in for service. The reason for this service was the (service engine soon) light was glowing. This was quickly checked and revealed a faulty thermostat and explained by Chad with projected cost and work was completed in a timely manner. Bill Lane More
Ernie Jacobson has always fixed my cars to perfection and I trust him to do the work.. I went in to have tires checked and he found more important problems that I didn't know about and he got them fixed. Now I trust him to do the work.. I went in to have tires checked and he found more important problems that I didn't know about and he got them fixed. Now I can feel safe to go out of town if I want to. More
My service has been fine everytime I have used the Worden Martin Service garage. They are always friendly and can always get my car in for an oil change the same day. The price is a little more than I like t Martin Service garage. They are always friendly and can always get my car in for an oil change the same day. The price is a little more than I like to pay, but it is convenient and close to my place of work. Once they move it will still be close but not as close now. They always check my car for additional issues it might be having. And I asked for an estimate on tires which I knew would be expensive but I also have another issue that needs to be taken care of. The both of them are more than I can afford at this time, but he offered a coupon he had and said he would honor it when I did come back to get the work done. They sometimes even wash my car. I was hoping that they would do that yesterday when I had it there. No luck though! We did purchase our car there also! More
All the service work on our 2011 Acadia Denali was done to complete satisfaction. Dan and Mike did a great job getting our vehicle in and out in quick time. As always we appreciate how they treat us when to complete satisfaction. Dan and Mike did a great job getting our vehicle in and out in quick time. As always we appreciate how they treat us when we visit the dealership. More
We took our Terrain in because the check engine light went on. It ended up being a sensor that was covered by warranty, they also let us know there was a recall on a part and fixed that and we had an oil went on. It ended up being a sensor that was covered by warranty, they also let us know there was a recall on a part and fixed that and we had an oil change. We had quick and friendly service. This is also where we bought our Terrain and have always had great service with Worden Martin. More
I took my 2003 Pontiac Montana in for oil change / tire rotation / 27 point safety inspection. I'd received a coupon for these services in my e-mail inbox. The price was great. The service was beyond wh rotation / 27 point safety inspection. I'd received a coupon for these services in my e-mail inbox. The price was great. The service was beyond what I could have asked for. In addition, they washed all the road grime off my vehicle before they returned it to me. I'd use them again in a heartbeat. More
Staff are the service desk are welcoming and listen attentively to the description I provide of the service that I think is needed. They repeat my request, sometimes offering suggestions or other insi attentively to the description I provide of the service that I think is needed. They repeat my request, sometimes offering suggestions or other insights. The work is completed promptly, with minimal waiting time. I have never had to return to this dealership because the service work was not properly performed. More
I was very pleased with the service that I received last week. I hit a pothole in town and I could not go with my vehicle to Worden Martin but Chad made sure that my vehicle was very well taken care of in a week. I hit a pothole in town and I could not go with my vehicle to Worden Martin but Chad made sure that my vehicle was very well taken care of in a timely manner. More

