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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

January 28, 2023

Everything went real smooth took less time than I thought Steve was great and financing smooth More

by DEBBIE.CULPEPPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Todd Pruitt
Jan 29, 2023 -

Schaumburg Kia responded

Debbie, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 28, 2023

Timely service was given in a friendly atmosphere and I was able to leave on time for another appointment More

by STEFANLEHNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto, Brian Montes
Jan 29, 2023 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isaac met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

January 28, 2023

They lied to me and sold me a lemon car. They are all very unprofessional. More

by E_CELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Mark Anderson, Anthony Longobardi, Todd Pruitt
Feb 01, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 27, 2023

Everyone was nice and I did not feel rushed, the salesman was awesome and made me feel calm More

by EMENDOZA253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Jan 29, 2023 -

Schaumburg Kia responded

Thank you for your very kind review. Aldo and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Kia.

January 26, 2023

I was treated very well and they were prompt and also cleaned my car before returning it to me. What else could you ask for! More

by Jacairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Jan 26, 2023 -

Schaumburg Kia responded

Jacairo - Thank you for leaving Bob Rohrman Schaumburg Kia this wonderful recommendation and for trusting us with your vehicle's care. It was our pleasure to serve you. Have a great day and keep us in mind for any future needs!

January 26, 2023

Service area is great. Mark Robles is my main guy on service. I’m always taken care of by him. On top of things More

by COLLAZOM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jan 26, 2023 -

Schaumburg Kia responded

Thanks for leaving this great review. We're happy to hear that Mark was wonderful to work with. See you next time you need us here at Bob Rohrman Schaumburg Kia!

January 26, 2023

Everybody involved did a good job job job job job job job job job job. More

by PMORRISON1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Anthony Longobardi
Jan 27, 2023 -

Schaumburg Kia responded

Thank you for the review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia!

January 26, 2023

Schaumburg Kia is a great dealership with polite, prompt and attentive staff. I traveled a from another county to pre-order and purchase my new 2023 Telluride. Kristina Horemis was awesome at taking my ord More

by CHAYA.STEPNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Anthony Longobardi, Kristina Horemis, Aldo Rodriquez
Jan 27, 2023 -

Schaumburg Kia responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with Tiffany, Ricky, Kristina, Aldo, Anthony, and the team. We will be sure to pass on the kind feedback to them. Drive safely in your new 2023 Kia Telluride, and we hope to see you again at Bob Rohrman Schaumburg Kia!

January 25, 2023

Understanding to my needs both on a personal and financial level. Such professionalism at Schaumburg Kia! I felt my purchase was the right decision and they did not "push" me to do what I was not co More

by Mama02
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Todd Pruitt, Zaya Solayman
Jan 26, 2023 -

Schaumburg Kia responded

We are grateful to hear that you felt taken care of by Anthony, Todd, and Zaya. Our team is committed to providing dependable and thoughtful support to our clients, so your feedback means a lot to us. Thank you for putting your trust in the Bob Rohrman Schaumburg Kia team.

January 25, 2023

Isaac was my service advisor and was great. He has been working with me trying to resolve the issues with my car and has been very patient. When he wasn’t available to talk I spoke to other ser More

by RMARTIN2188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service department , Isaac Hidder, MarK Robles
Jan 25, 2023 -

Schaumburg Kia responded

Thank you for the review. We're glad that Isaac was nice to work with. We appreciate your trust in the Bob Rohrman Schaumburg Kia team to assist. If there is anything else we can do for you, please let us know.

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