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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

January 21, 2023

If you want a great car at a great price go to Schaumburg Kia where the staff is friendly and courteous. More

by RMATUS19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Daina Barthel, Anthony Longobardi, Juan Aranda
Jan 23, 2023 -

Schaumburg Kia responded

Here at Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2023

Bobby and his team are amazing. I was in for a recall and the whole process was seamless and quick. The service department is so respectful, efficient and knowledgeable. More

by HOFFMANNFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto, Aaliyah Ortiz, Brian Montes
Jan 23, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 20, 2023

The tech did not put my lug nuts back on my tire. I drove just off the lot and my tire fell off. More

by WILKPRINCESSHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fil Principato, MarK Robles
Jan 24, 2023 -

Schaumburg Kia responded

We're sorry that you didn't have the best experience at our dealership. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 20, 2023

Every thing was just fine no complaints from me. Nice, kind,great,good,awesome,great More

by EMENDOZA253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
Jan 20, 2023 -

Schaumburg Kia responded

Thank you for sharing your positive feedback of Bob Rohrman Schaumburg Kia!

January 20, 2023

The whole staff was kind and courteous throughout my whole car buying experience. They worked with you to get the best price available. I highly recommend you purchase your vehicle there. More

by RMATUS19
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Daina Barthel, Anthony Longobardi, Juan Aranda
Jan 20, 2023 -

Schaumburg Kia responded

Knowing you are happy with your purchase and experience makes our day! Thanks for sharing with the Bob Rohrman Schaumburg Kia team and leaving us a five-star review. We hope to see you again in the future!

January 20, 2023

Dealership needs an updating visually, hard to tell who works there or are visitors or customers. More

by WWASIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones, Anthony Longobardi, Allison Bijan
Jan 21, 2023 -

Schaumburg Kia responded

We're sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. We appreciate your business and will be sure to share your feedback with the team.

January 20, 2023

In my experience the dealership has always been helpful, welcoming, easy to talk to, and great customer service More

by Janbobob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jan 20, 2023 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! It was so kind of you to share your experience.

January 20, 2023

Took in my Telluride with some concerns and they took time to investigate and gave us a shuttle to a nearby restaurant while we waited. They gave a great explanation of some solutions. More

by Erin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Jan 20, 2023 -

Schaumburg Kia responded

Erin, thank you for the five-star review! We are glad that your concerns were addressed and that you left confident with the Bob Rohrman Schaumburg Kia team. Safe travels!

January 20, 2023

Fil was great! He was extremely pleasant and let me know exactly what was being done and what services I needed other than an oil change. More

by chermarie28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Jan 20, 2023 -

Schaumburg Kia responded

Thank you for stopping in and leaving Bob Rohrman Schaumburg Kia a five-star review! We'll give kudos to Fil for his excellent customer service. Take care, and we'll see you next time!

January 20, 2023

Scott was amazing! I bought a new car in less than an hour. He was great. More

by KLAUDIABUGAJSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stephansen
Jan 20, 2023 -

Schaumburg Kia responded

Scott and the team are always happy to help you out! Thanks for choosing Bob Rohrman Schaumburg Kia and congratulations on your new car!

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