Schaumburg Kia

Isaac was really helpful about giving information and making process faster but I think the location needs to make some changes for waiting rooms making process faster but I think the location needs to make some changes for waiting rooms More

Jonny in the Parts Department and Isaac Basurto my service advisor are (2) excellent individuals to work with, Far exceeded my expectations! service advisor are (2) excellent individuals to work with, Far exceeded my expectations! More

Okay came in for window replacement got done relatively quick but was quoted a price on the phone and was told something different once I got in had to prove I called for the price I was quoted but job got quick but was quoted a price on the phone and was told something different once I got in had to prove I called for the price I was quoted but job got done More

The service advisor was friendly and accommodating. Phillip answerd allmy questions. My car was washed and vacuumed. Phillip answerd allmy questions. My car was washed and vacuumed. More

Did a Great job. They got the parts ordered and I didn’t have to wait there. They got the parts ordered and I didn’t have to wait there. More

Dissatisfaction with battery replacement pricing. 1st time customer. Outside clean, inside floor dirty. Service representative stated he would work on invoice but gave me your advertised 10% 1st time customer. Outside clean, inside floor dirty. Service representative stated he would work on invoice but gave me your advertised 10% More

Was able to schedule over the phone with the automated system. Worked good. Service advisor was thorough and friendly. Would recommend this dealer. system. Worked good. Service advisor was thorough and friendly. Would recommend this dealer. More

Service adviser convinced me Yokohama tires are better in rain/snow and more durable than Michelin (my preferred brand) thanks to a unique pattern of threads & grooves. After skidding in rain, my internet re rain/snow and more durable than Michelin (my preferred brand) thanks to a unique pattern of threads & grooves. After skidding in rain, my internet research proved I was intentionally misled. A surplus of Yokohama tires at the dealership? I was promised $25 discount, I saw $10 discount on the bill when filing it at home. One tire was underinflated. A long wait, a disregard of an appointment. More

Cristian always takes care of me and is amazing. This is why I keep going back for my service there. This is why I keep going back for my service there. More

Christian was great in handling my service and addressed any concerns. Shuttle service back and forth was also appreciated as I had to get back to work. any concerns. Shuttle service back and forth was also appreciated as I had to get back to work. More