Schaumburg Kia

the whole buying process took almost four hours (!) by which time i was anxious to leave and wasnt paying as much attention as i should have. As a result of this, I was charged almost $400 for "etching" which time i was anxious to leave and wasnt paying as much attention as i should have. As a result of this, I was charged almost $400 for "etching" that was never explained to me (i was actually led to believe that it was a license fee) and that i never authorized. I later found out that "etching kits" can be bought for about $20. I was also charged for new plates and related dealer fees not knowing that i could have transferred my old ones at a much smaller expense. In fairness, I was reimbursed the etching cost when i complained to the corporate office and M. Rohrman's secretary was very apologetic and courteous. I hope these practices are eliminated from their sales techniques. More

Our first experience buying a car from Kia. We were lucky to have Joanna Krzesinska as our sales consultant. She was very professional & knowledgeable. She made the car buying experience a good one & Chris K to have Joanna Krzesinska as our sales consultant. She was very professional & knowledgeable. She made the car buying experience a good one & Chris Kreft handled our financing needs smoothly & efficiently. Overall, good experience from start to finish. More

They were so friendly at this dealer and our sales rep, Joanna, had helped us out so much. She did a great job at explaining everything in the car and giving us an overview of its features. She also tried Joanna, had helped us out so much. She did a great job at explaining everything in the car and giving us an overview of its features. She also tried really hard to get us the price we were going for and was really understanding throughout the entire process. We did in fact get the price we wanted and she was very patient and polite with us the whole time. I highly recommend this dealer and that you ask for Joanna. More

Who is this disrespectful MORON think he is well good job BOB back to changing faces this guy you brought it in is an idiot I was referred by Mark Batista and have purchased from your store 2 months ago and BOB back to changing faces this guy you brought it in is an idiot I was referred by Mark Batista and have purchased from your store 2 months ago and dealt with Kurt and Dan and came back with my sister and surprise new faces and new way of business you are not smart very very disappointed customer More

Joanna Krzesinska About 6 months ago I contact Kia Joanna Krzesinska About 6 months ago I contact Kia salesperson Joanna , we talked about what car I am looking for : uses less gas :) and affordab Joanna Krzesinska About 6 months ago I contact Kia salesperson Joanna , we talked about what car I am looking for : uses less gas :) and affordable I wanted a car where my lawn will look like $250.00 no more than $300 a month , but I had also requirements. Joanna stay touch with me , as something interesting appeared she did send me a information , and several times she did had a car I was looking for but at the time I was not ready to buy because I had private spending and , I have to wait some more time . On April 22nd I went shopping for a car went to Toyota but didn't find any car that fit my needs so I decide inoff I'm going to Joanna in KIA maybe she will help me . She already knew what I was looking for and she found me a car that is really what I needed ,the car feels very comfortable and cozy , very easy to drive KIA Sportage 2012 and the price was in my range . I have been driving for 4 days and I just love it how slow the gas gage is going down , I use to drive mercedes E420 this car was fast but speed comes with big price I spend $140.00 a week for gas , now I'm like $50-$60 weekly gas price . I have money for payments because I save load of money on gas . Just like to recommend Joanna for your next car purchase , she really listen the customer and knows how to help you .If it was not for Joanna I'm not sure if I decide for KIA but this car is great , it uses little gas ( great savings) and also a beautiful looking car , stays good on the road and DO HAVE POWER which very surprised me , safe and easy to drive , MP3 , Bluetooth very handy .Love it . Thanks Joanna . Anna Czapiuk More

I had been experiencing some alarming engine issues with my beloved Kia Optima that I had owned for 10 years. To my frustration, I was not able to find a suitable answer as to what was needed to be repaired my beloved Kia Optima that I had owned for 10 years. To my frustration, I was not able to find a suitable answer as to what was needed to be repaired in order to remedy my car after taking it numerous places for an estimate. However, the day that I brought in my Optima to be serviced at Bob Rohrman Schaumburg Kia, they were able to quickly diagnose the issue that I had been struggling to find a solution for months. Upon discovering the hefty cost that it would take to revive my Optima, I was faced with the decision of trading it in for a new car. I was not in the market for a new car in fact dreading the process all together. But I had the good fortune of meeting Joanna Krzeninska who worked with me diligently to find a newer car that would best suit my financial situation. I knew instantly when I met Joanna that I could trust her due to her forth rightness, her willingness to go the extra mile to find the options that were right for me and just because it’s clear that she is an all around good person. And you will take notice of this when you have any kind of interactions with her, I promise you this. I can’t say enough good things about Joanna and the team at Bob Rohrman Kia Motors. They are true professionals and experts. I understand very well that the car buying process can be intimidating and daunting especially in the case of being a single woman. However, you can feel confident (as I do) that the great folks at Schaumburg Kia will take very good care of you. More

I walked into the showroom and knew exactly what I wanted. Brian found the perfect car in my price range. Right away I knew I wanted to take it home. He showed me on paper exactly what the payments wo wanted. Brian found the perfect car in my price range. Right away I knew I wanted to take it home. He showed me on paper exactly what the payments would be and even gave me a great price for the car I was tradeing in. Even though it was 11:30 pm after all the paperwork, he showed me how all the features in the car worked and even set up my bluetooth. Overall it was best experience at a dealership I have ever had. I'm confident I made the right choice and got the best deal possible. I will recommend this dealership and Brian to my friends and family. More

Joanna was wonderful! She convinced me that Kia is now a brand to be reconed with. She kept in touch with me all day and respected my process. At the end of the day I came back! Mo was very helpful and agai brand to be reconed with. She kept in touch with me all day and respected my process. At the end of the day I came back! Mo was very helpful and again, respectful in the negotiation process. Lastly, Teddy had no gripes about staying late to draw up the financial paperwork, explain all our options and answer all my questions. What a great team! Thank you guys, I love my new optima! :) More

Pj was awesome to work with. Went in on a budget and he got me in my budget! He spent so much time working with me getting me what I want. got me in my budget! He spent so much time working with me getting me what I want. More

My experience at this dealership was stress free and Willie helped me out a great deal. If it wasnt for him and his outstanding customer service I would have looked else where. In addition to this he to Willie helped me out a great deal. If it wasnt for him and his outstanding customer service I would have looked else where. In addition to this he took my needs in to consideration instead of generalizing my situation I left this dealership with the literal car of my dreams! I'd recommend this dealership to anyone and aside from just a business deal it was enjoyable to be in this teams company Thank you again to everyone from Kia Schaumburg and especially to Willie for walking me thru everything. Hope to come visit soon - Rebecca ( girl with the best 300 in town!! ) More