Sansone Mazda

Good Morning Robyn, I just want to tell you of my New Good Morning Robyn, I just want to tell you of my New Car Purchase experience on Saturday. Joseph Giannattasio was so nice to deal with. He made me Good Morning Robyn, I just want to tell you of my New Car Purchase experience on Saturday. Joseph Giannattasio was so nice to deal with. He made me feel very comfortable about my new purchase. We went over many options for me. I originally came down there to purchase a new used car for myself. after running my credit, he went above and beyond to get me approval for $15,000. We than proceeded to deduct my trade in and the $5000.00 deduction certificate and we concluded that a new car was better for me. I purchased a 2014 Mazda2 and am as happy as can be. The Finance manager was great in getting me a payment I can live and although the 72 month term is a little longer than I wanted to go. It works out for me to keep the car for a year or two than come down and get a new one again. It will also help to improve my credit and get me an even lower rate next time. Thanks for all you concern and help in getting me to come down there. And Joe I want to thank you again for all you did. Thanks, Michael Alfano More

Great experience, glad I stop by. Friendly, patient and very professional. Thanks everyone and special thanks to Walter and Susan. See you in few tears. very professional. Thanks everyone and special thanks to Walter and Susan. See you in few tears. More

Dennis is great! He offered me great customer service and very friendly. He helped me get a great deal so I could come home with the car I wanted. I would recommend this dealership to everyone. very friendly. He helped me get a great deal so I could come home with the car I wanted. I would recommend this dealership to everyone. More

Both Charlie and John made our Mazda buyer experience easy and satisfying. From the time we met Charlie on our initial visit, to the time we picked up our car, he always treated us in a courteous, pleasa easy and satisfying. From the time we met Charlie on our initial visit, to the time we picked up our car, he always treated us in a courteous, pleasant and professional manner. John finalized the deal for us, and he too was courteous, pleasant and professional. These two individuals made a usually harrowing experience into a comfortable and easy one for us. More

Great customer service in thia dealership! Definitely helped me a lot, answering all questions and negotiating prices. He took his time in helping me find the right car. The process was smooth and easy. helped me a lot, answering all questions and negotiating prices. He took his time in helping me find the right car. The process was smooth and easy. I'm super happy! More

I just purschased my mazda cx-9 and we had the pleasure I just purschased my mazda cx-9 and we had the pleasure of working with Walter Donnelly from the beginning to the end of the process he was more tha I just purschased my mazda cx-9 and we had the pleasure of working with Walter Donnelly from the beginning to the end of the process he was more than friendly and a person you could trust overall it was a great experience because of Walter. Also thank you to Mr Sansone for the great deal... More

My first time buying a car on my own and I am so beyond happy I went to Sansone Mazda. Tommy Richardson approached me as I walked in and was immediately warm, friendly and obviously established in this in happy I went to Sansone Mazda. Tommy Richardson approached me as I walked in and was immediately warm, friendly and obviously established in this industry. He immediately asked where I was comfortable price wise and made sure there were cars I was interested in on the lot. He didn't push me or offer me anything I didn't want. He let me test drive a higher model than I was interested in and when I expressed that I wanted to see the Mazda3 in a base model in a different color he went back out to the back of the lot and dug another car out of the snow for me to look at. The customer service he provided was above and beyond what I expected to receive. He was confident he would get me the deal I wanted and can afford and he delivered. Never pushy, just confident that he could do this for me. The deal I got was great I was very happy and there was no pushy negotiating or anything, his sales manager John was also very accommodating and friendly and made it seem so smooth to get me the deal I wanted! No muss, no fuss, just good old fashioned guys who know how to work and give the customer what they want. I leased the car and Susan, the business manager, made the legal side of this nerve wracking experience so smooth I was in shock. Again, my first time getting a car on my own, so I was expectedly nervous and anxious and Susan went through everything with me, answered all my questions and was so patient while I took in all these legal documents I had no familiarity with. Susan told me "you can buy anything anywhere" and I must say she's right. These 3 people I dealt with (I'm sure the entire staff is great but I dealt solely with Tommy, John and Susan) are very aware that I could have bought this car from anywhere. But I came to them and they delivered. Above and beyond in customer service and I will definitely be dealing with them for all of my service needs and when its time for my next lease I will be calling Tommy again as I very much enjoyed my first car buying experience. This deal ended in hugs with them, which showed me that them I wasn't just another buyer or another number, which I appreciate. More

I just purschased my mazda and we had the pleasure of working with dennis rodriguez from the beginning to the end of the process he was more than friendly and a person you could trust overall it was a gr working with dennis rodriguez from the beginning to the end of the process he was more than friendly and a person you could trust overall it was a great experience because of dennis More

I'm an experienced car buyer and I knew I wanted a CX-5 so I went to Sansone first based on (1) inventory size (2) distance from my home and (3) a very good, prior sales experience with Ron Kaplan at CX-5 so I went to Sansone first based on (1) inventory size (2) distance from my home and (3) a very good, prior sales experience with Ron Kaplan at Sansone Nissan (years ago). I went on a weekday morning and I was welcomed with a relaxed atmosphere, I would say more relaxed than that of a typical showroom. I had done my homework so I looked around for a bit and I was soon approached by Dennis. I told him what I wanted and he quickly went to get me a test-drive vehicle that matched my request. I was offered coffee which was a nice touch. Dennis took me outside and showed me the vehicle, inside and out, including some technical features under the hood (Skyactiv technology) which was good. The test drive was a good length and he had me try out the turning radius and acceleration. I never felt pressured to buy the vehicle which was great. The negotiating experience was fairly typical for a car purchase (the usual back-and-forth if you are interested in that kind of thing) although I have to say that Dennis and his manager Mike did try to accommodate my requests, with persistence, and kept the transaction business-focused, rather than personal... "the numbers show x and here's how we can work with them" and "did you consider lengthening your lease term or changing your downpayment?" as opposed to "help me out" or "are you trying to put me out of business?" which are guilt-trip laden and ridiculous (and irrelevant). I drove home in my new vehicle after a generous offer for my trade-in, even though I didn't have it with me, four hours after I walked into the showroom, which was a good amount of time in my experience. Trade-in later that night was effortless. Although they met me essentially where I was targeting for price on the lease, it took a lot of negotiating to get there so I knocked off a point on Price; I also thought some of the dealer-added equipment (not optional) was overpriced, such as $595 for Nitrogen-filled tires and $599 for alloy cosmetic wheel protection. For Dennis's product knowledge and professionalism, and for the management's malleability on lease payment pricing without senseless personal appeal, I would go back and I would recommend these guys over others. More

Went in knowing what we wanted, no games no hassle! We will be back for out next car. I have already recommended them to friends and co workers. will be back for out next car. I have already recommended them to friends and co workers. More