Sansone Mazda
Avenel, NJ
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304 Reviews of Sansone Mazda
I went to Sansone with my family just to look at cars and get an idea of what i wanted. But from the moment i walked in i was helped immediately and greeted with such kindness, we couldnt resist not acceptin get an idea of what i wanted. But from the moment i walked in i was helped immediately and greeted with such kindness, we couldnt resist not accepting. After hearing all the great deals Sansone can give, my father leased my first car, and i love it! (: More
Dealership was very efficient and courteous. I told Sam I had a certain amount of time. He executed the task at hand I bought a 2011 mazda cx9 in the time alotte. I was very happy. Sam was absolutely amazing had a certain amount of time. He executed the task at hand I bought a 2011 mazda cx9 in the time alotte. I was very happy. Sam was absolutely amazing. He wasn't the typical salesman. I felt he was honest and on my side. When I came back for service he actually gave us lunch at the the dealership. Will be going back in 2 months for my sons first car. More
From the time I stepped foot into Sansone, I was greeted with a friendly smile. Osama my salesman was very knowledgeable. He took his time explaining to me all my different options to make sure my needs w with a friendly smile. Osama my salesman was very knowledgeable. He took his time explaining to me all my different options to make sure my needs were met. I did not feel any pressure when I was with him. More
Great customer service, VERY patient with me as I decided on what Mazda was right for me. Staff is very friendly and ready to help. Our sales employee, Virgil was great and took a lot of time out to work wit on what Mazda was right for me. Staff is very friendly and ready to help. Our sales employee, Virgil was great and took a lot of time out to work with me and explained the little details of the car. Got a great deal and am very happy with the car! More
I was very impressed with all the staff and the positive costumer service, that we recieved. Eric was very helpful as a salesman with his knowledge of the used cars. We decided to buy a used toyota avalon w costumer service, that we recieved. Eric was very helpful as a salesman with his knowledge of the used cars. We decided to buy a used toyota avalon which was a great deal and we are extremely happy with it. I would highly recommend sansone and there positive, helpful,knowledgable staff. We were so pleased that we sent our stepfather there and he made a purchase as well. He is also very happy and pleased with the truck he chose and the service he recieved. More
My wife and I werent sure on what we wanted,because of our salesmans knowledge of whats on his lot he knew the perfect vehicle for us before we did.He knew what would fit us being expecting parents.Everyb our salesmans knowledge of whats on his lot he knew the perfect vehicle for us before we did.He knew what would fit us being expecting parents.Everybody at the dealership was great and i would recommend anybody to go to Sansone Mazda.... thanks again Eric we are still very happy with our vehicle! More
The website had a printable certifacate for $2000 off any car over $7500,there were some stipulations to the deal. My first problem I had was the sales manager saw the coupon and knew the car I wanted to see car over $7500,there were some stipulations to the deal. My first problem I had was the sales manager saw the coupon and knew the car I wanted to see was an internet special so the coupon wouldn't apply to that car. My next problem was after I wasted my time with a test drive and making an offer they were asking $14491. I made an offer of $12000 with the coupon and they came back with the price of #17300. They were charging almost $1000 in dealer prep and $300 for window etching. The windows are already etched so they try and force you to pay for it. I was so annoyed I will never go back to Sansone Auto Group. More
I am furious with the experience I just had with this dealership. What prompted me to write this note is the new gashes and dealer badge glue I noticed on my car when I finally brought it home "finished" dealership. What prompted me to write this note is the new gashes and dealer badge glue I noticed on my car when I finally brought it home "finished" (after being purchased three weeks ago) this afternoon. Coming from a family of car enthusiasts, Sansone has the least organized sales department I have ever seen. Everyone is very nice (as they are in the sales department - more on them later), but inefficient, unknowledgeable and all together unsatisfactory. A common theme with this dealer is laziness. No one is willing to get anything done if it means they have to look something up. Calls weren't returned. I was not given an owner's manual until three weeks after my purchase. I was even told to go to another dealer to get one more option put on the car. This was after I said I was willing to pay the $300 in labor to install the $300 iPod adaptor. Instead I will give another company my business, as I likely will for the foreseeable future. It's a shame because my new Mazda 6 is wonderful. More
I walked in and looked around and within 10 minutes was finally approached. I told Sal (sales man) that I was interested in leasing a mazda 3. I told Sal what my options were and once I told him that I was finally approached. I told Sal (sales man) that I was interested in leasing a mazda 3. I told Sal what my options were and once I told him that I was getting price information he then proceeded to talk to his sales manager (Max Perez). Once he came over I know that this conversation would turn bad. He told me about the sale that they were having that I was not informed of and then pressured me into signing something that I felt forced into doing. Luckily I know how to control myself and did not sign anything. Now, the thing that really got me aggravated was that he told me that he had to sell 27 cars by 9pm of august 31, 2010. As he said that I wanted to leave. All these guys care about is making their numbers first before satisfying the customer. They CRAPPY sales people and VERY unprofessional. I WOULD ADVISE YOU NOT TO WASTE YOUR TIME GOING TO THIS STUPID DEALERSHIP. Now since they treated me this way I AM GOING BACK TO HONDA. Sansone Mazda I hope guys go out of business because you guys are very unprofessional!. More
I would like to like to leave few lines about this great dealership(please never ever look for the word great with these jokers).I strongly feel such dealerships should be weeded out in the first place.Use dealership(please never ever look for the word great with these jokers).I strongly feel such dealerships should be weeded out in the first place.Useless people with no knowledge on the car what they sell.All lies..Not sure if anyone even takes time to read the ratings assigned by them by its buyers/customers.Wish they had. More

