Sansone Mazda

Nice selection of quality used cars. The salesman Nice selection of quality used cars. The salesman wasn't pushy and provided all the information I asked for,including a carfax report. My old c Nice selection of quality used cars. The salesman wasn't pushy and provided all the information I asked for,including a carfax report. My old car was accepted for trade-in, which was very convenient. Overall, I had a pleasant experience buying from Sansones. More

My wife and I werent sure on what we wanted,because of our salesmans knowledge of whats on his lot he knew the perfect vehicle for us before we did.He knew what would fit us being expecting parents.Everyb our salesmans knowledge of whats on his lot he knew the perfect vehicle for us before we did.He knew what would fit us being expecting parents.Everybody at the dealership was great and i would recommend anybody to go to Sansone Mazda.... thanks again Eric we are still very happy with our vehicle! More

I was very impressed with all the staff and the positive costumer service, that we recieved. Eric was very helpful as a salesman with his knowledge of the used cars. We decided to buy a used toyota avalon w costumer service, that we recieved. Eric was very helpful as a salesman with his knowledge of the used cars. We decided to buy a used toyota avalon which was a great deal and we are extremely happy with it. I would highly recommend sansone and there positive, helpful,knowledgable staff. We were so pleased that we sent our stepfather there and he made a purchase as well. He is also very happy and pleased with the truck he chose and the service he recieved. More

The website had a printable certifacate for $2000 off any car over $7500,there were some stipulations to the deal. My first problem I had was the sales manager saw the coupon and knew the car I wanted to see car over $7500,there were some stipulations to the deal. My first problem I had was the sales manager saw the coupon and knew the car I wanted to see was an internet special so the coupon wouldn't apply to that car. My next problem was after I wasted my time with a test drive and making an offer they were asking $14491. I made an offer of $12000 with the coupon and they came back with the price of #17300. They were charging almost $1000 in dealer prep and $300 for window etching. The windows are already etched so they try and force you to pay for it. I was so annoyed I will never go back to Sansone Auto Group. More

I am furious with the experience I just had with this dealership. What prompted me to write this note is the new gashes and dealer badge glue I noticed on my car when I finally brought it home "finished" dealership. What prompted me to write this note is the new gashes and dealer badge glue I noticed on my car when I finally brought it home "finished" (after being purchased three weeks ago) this afternoon. Coming from a family of car enthusiasts, Sansone has the least organized sales department I have ever seen. Everyone is very nice (as they are in the sales department - more on them later), but inefficient, unknowledgeable and all together unsatisfactory. A common theme with this dealer is laziness. No one is willing to get anything done if it means they have to look something up. Calls weren't returned. I was not given an owner's manual until three weeks after my purchase. I was even told to go to another dealer to get one more option put on the car. This was after I said I was willing to pay the $300 in labor to install the $300 iPod adaptor. Instead I will give another company my business, as I likely will for the foreseeable future. It's a shame because my new Mazda 6 is wonderful. More

I walked in and looked around and within 10 minutes was finally approached. I told Sal (sales man) that I was interested in leasing a mazda 3. I told Sal what my options were and once I told him that I was finally approached. I told Sal (sales man) that I was interested in leasing a mazda 3. I told Sal what my options were and once I told him that I was getting price information he then proceeded to talk to his sales manager (Max Perez). Once he came over I know that this conversation would turn bad. He told me about the sale that they were having that I was not informed of and then pressured me into signing something that I felt forced into doing. Luckily I know how to control myself and did not sign anything. Now, the thing that really got me aggravated was that he told me that he had to sell 27 cars by 9pm of august 31, 2010. As he said that I wanted to leave. All these guys care about is making their numbers first before satisfying the customer. They CRAPPY sales people and VERY unprofessional. I WOULD ADVISE YOU NOT TO WASTE YOUR TIME GOING TO THIS STUPID DEALERSHIP. Now since they treated me this way I AM GOING BACK TO HONDA. Sansone Mazda I hope guys go out of business because you guys are very unprofessional!. More

I would like to like to leave few lines about this great dealership(please never ever look for the word great with these jokers).I strongly feel such dealerships should be weeded out in the first place.Use dealership(please never ever look for the word great with these jokers).I strongly feel such dealerships should be weeded out in the first place.Useless people with no knowledge on the car what they sell.All lies..Not sure if anyone even takes time to read the ratings assigned by them by its buyers/customers.Wish they had. More

After research, I decided I wanted a 2010 Mazda3. The Mazda website said that this dealer had the Mazda3 in the color I wanted, which was hard to find. I went to the dealership and after passing guys tha Mazda website said that this dealer had the Mazda3 in the color I wanted, which was hard to find. I went to the dealership and after passing guys that worked there on the way in, I wandered around inside for 15 minutes till I was asked by the person I passed on the way in if I needed help. I said I was interested in the Mazda3 in celestial blue. He said he had never seen it in that color, but would check. He came back and said no, there is no such car in stock. He walked me outside to show me a car in a different color. I asked about iPod connectivity on the walk. He said he did not know. He got in the car while I stood outside and pointed out the audio in jack. I could not see it from where I was and wondered why he was in the car and not me. I had to ask to sit in the car. I did not want an audio jack, I wanted an iPod connector controlled by the head unit. He did not know. He did not offer a test drive. I did not request one, because at this point I knew this was not the place for me. He said he would bring in his iPod and test it the next day and call me. He did not. 2 weeks later, he called asking if I was still in the market and could he do anything else. Little did he know that I was already the proud owner of the exact car I wanted from an awesome dealer, Ramsey Mazda. More

Spoke to Daryl last week and he was going to hook me up with a 2008 Mazda3 5 door for $16,500 and no financing for 60 months. Cars were going to come in this week. Sounded great. Of course, this week comes with a 2008 Mazda3 5 door for $16,500 and no financing for 60 months. Cars were going to come in this week. Sounded great. Of course, this week comes along and he tells me "his owner" decided they didn't want any more inventory. Never called, no apology, nothing. So if he tells you something, don't believe it till you see it. More

I inquire online about Mazda 3 from them and received a quoted price. I have responded to them with the detailed specification for the car I want and ask specifically if they have it. The answer was absolu quoted price. I have responded to them with the detailed specification for the car I want and ask specifically if they have it. The answer was absolutely we have this car for this price. Before going for the test drive I called to make sure that we are talking about the same car for the quoted price. The answer YES, absolutely. I printed the email as a proof, arrived to the dealership. Extremely surprised manager said I never quoted this. After I showed the email from them he said well I cannot sell you that car for this price. What a bunch of liars. More