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Sansone Chrysler Jeep Dodge Ram
Avenel, NJ
313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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313 Reviews of Sansone Chrysler Jeep Dodge Ram
August 18, 2022
Kristina super kind and helpful. I came in before my schedule time frame and she took me right in. I needed a ride and she offered me a Uber to the location I needed. She knew I was I came in before my schedule time frame and she took me right in. I needed a ride and she offered me a Uber to the location I needed. She knew I was in a hurry so once the vehicle was ready she let me know. And once I got to the dealership she handed me the keys and said she would email me the paperwork and that I was good to go being that the maintenance was covered under warranty. And to my surprise a few minutes later I received the email with all my paperwork. 5 stars to Kristina and kuddos to jeep for hiring her. She’s the example of the perfect customer satisfaction experience. I’ll deff keep coming back for the VIP treatment! More
by Mailman jeep
Employees Worked With
Kristina
August 18, 2022
Left my Jeep for two days to get a diagnosis that I was charged $150 for. They stated my rear brakes were bad for a noise that isn't really affected by braking. Regardless, I replace the brakes myself an charged $150 for. They stated my rear brakes were bad for a noise that isn't really affected by braking. Regardless, I replace the brakes myself and the noise/issue still exists. I guess I need to pay for their lack of knowledge. More
by mpernice95
Employees Worked With
Joan N,
August 17, 2022
Service department was great, scheduling am appointment was easy, service reps kept me in the loop & up to date with the progress of my truck!!!! Received my truck back in clean condition, totally satisfie was easy, service reps kept me in the loop & up to date with the progress of my truck!!!! Received my truck back in clean condition, totally satisfied with Joan & Clyde, I’m putting both names because I brought 2 different trucks & not sure which appointment this is for. More
by joerusso564
Employees Worked With
Clyde & Joan
August 15, 2022
Had an issue in April, same issue still exists and dealer service isn't proactive about providing feedback on what's going on or if anything is even being done to fix it. service isn't proactive about providing feedback on what's going on or if anything is even being done to fix it. More
by Mrmanishs
Employees Worked With
Unknown
August 11, 2022
Easy drive in for service. Great customer care with Clyde and he explained everything that was done over all experience was great!!!!! Thank you again Clyde. Great customer care with Clyde and he explained everything that was done over all experience was great!!!!! Thank you again Clyde. More
by rwoods52274
Employees Worked With
Clyde
July 06, 2022
Thank you Clyde for your help! Definitely ask for him when going to Jeep Chrysler @ Sansone. Needed service on my Grand Caravan. Clyde was kind and efficient, helping me make sure Definitely ask for him when going to Jeep Chrysler @ Sansone. Needed service on my Grand Caravan. Clyde was kind and efficient, helping me make sure that my service was completed on time and correctly. Thank you for your help! More
by Caravan55
Employees Worked With
Clyde
