Sansone Chrysler Jeep Dodge Ram

I had taken my car in for an oil change, rotation of tires and replacement of air filters. Service was completed in a timely manner. Can’t say enough about the staff, professional, friendly will go tires and replacement of air filters. Service was completed in a timely manner. Can’t say enough about the staff, professional, friendly will go back for future servicing. More

Service Tech ( Jenna Deynega) was fantastic. Her friendly personality and time she told me my truck would be ready was spot on. You should have more advisors like her. Her friendly personality and time she told me my truck would be ready was spot on. You should have more advisors like her. More

I was very angry in my last visit due to my car leaked all the oil added, this was a big mistake by the mechanic not check the car after oil added. all the oil added, this was a big mistake by the mechanic not check the car after oil added. More

The service was the best I ever had thanks to Jenna my service ambassador. Jenna was a super10 plus. Jenna was very helpful, knowledgeable and cared about her customer. I have been going to sansone for 10 service ambassador. Jenna was a super10 plus. Jenna was very helpful, knowledgeable and cared about her customer. I have been going to sansone for 10 plus years this was the best service experience ever thanks to Jenna. More

Could not get a loaner car to give my so they could perform with the recall service. perform with the recall service. More

The service department never answers the phone and when you leave messages nobody calls you back (in particular, Chad). They are also terrible at updating the car owner about the progress of your car repai you leave messages nobody calls you back (in particular, Chad). They are also terrible at updating the car owner about the progress of your car repairs. Had to go back to speak with someone to find out status. Worst Service Center I've ever dealt with. Will never buy another vehicle from Sansone again. Bought premium extended warranty that they would not honor and then charged diagnostic fee of almost $200 for a windshield leak they first said was the back window, not the front and not covered and wanted almost $2K to "fix", which I declined since it was definitely not the back window. Then they put thru carwash and was told it wasn't leaking at all and charged me the fee. Avoid this place at all costs. More

Don't buy they won't honor any contract in writing. Mike is a decent person but there management will do anything to try and sell you a car and then act like they don't know what happened. Worst dealer Mike is a decent person but there management will do anything to try and sell you a car and then act like they don't know what happened. Worst dealership ever. BUYER BEWARE. More

All personal We very accommodating and extremely nice. It was a pleasure to do business and hopefully future business with this dealership. Special recognition to Nestor, who stood with me the entire It was a pleasure to do business and hopefully future business with this dealership. Special recognition to Nestor, who stood with me the entire time as I went through the purchasing process! More

The service department never answers the phone and when you leave messages nobody calls you back. They are also terrible at updating the car owner about the progress of your car repairs. Lastly, there sho you leave messages nobody calls you back. They are also terrible at updating the car owner about the progress of your car repairs. Lastly, there should always be loaners available, especially when it's a recall and they need to keep it for days. I was told the repairs would take 2-3 days and it turned out to be a week. I shouldn't have had to call each week to make sure that I could get a loaner. I was not happy with the service department representative at all. I actually drove there twice to get someone to speak to me. More

Keep doing what you do you let me know the price everything is expensive is not as cheap today so I can't worry long as my Jeep is running good then I appreciate you again I appreciate you keep doin everything is expensive is not as cheap today so I can't worry long as my Jeep is running good then I appreciate you again I appreciate you keep doing what you do More