Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sansone Chrysler Jeep Dodge Ram
Avenel, NJ
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
316 Reviews of Sansone Chrysler Jeep Dodge Ram
September 30, 2024
This place is horrible. I had to get Corporate involved to get decent service for my truck .David who works in the service department lied to my face multiple times about my I had to get Corporate involved to get decent service for my truck .David who works in the service department lied to my face multiple times about my vehicle. I had someone from the service department call me a threaten to not fix my truck due to a google review. Ironically she was referring to my email to corporate that was printed out and given to her. This place is unprofessional. Ive left multple messages and received no cal back, but i promise you if you walk into the service department everyone is on their personal phones . This place is the worst stay away if you expect good customer service . Feel free to email me Chrisswinger@msn.com make the subject Sanson Woodbridge. I have all emails and receipts to show you this place is horrible More
by codom83
Employees Worked With
David who deserves 0 stars
August 28, 2024
Easy scheduling for service. Polite and courteous employees smile and are eager to please the customer's needs and concerns with their cars. Polite and courteous employees smile and are eager to please the customer's needs and concerns with their cars. More
by Kevin P.
Employees Worked With
Keri Valdez in service and Maria Vogiazithakis in the parts department are outstanding !
August 19, 2024
Danny was very unprofessional and rude. The staff seems uninformed. I was offered a Lyft to work and was told when my vehicle is ready they will send a Lyft back. My vehicle was done and I The staff seems uninformed. I was offered a Lyft to work and was told when my vehicle is ready they will send a Lyft back. My vehicle was done and I was told they are unable to send me a Lyft due to the cost? Why not make it clear, that a ride back was not guaranteed. I would have stayed put, it was only a recall update. The day turned out a mess. I was stuck at work with no ride and my plans were to pick up my vehicle and pick up my daughter from dance class. None of that happened. It was a disaster using this location. More
by Meecedes
Employees Worked With
The gentle stated his name was Danny. I’m not sure if that was a fake name.
August 14, 2024
Do not take your car to this location, management and his staff will not treat you like a valued customer. Every time I visit this place it makes me wish I never purchased 2 Brand new Jeeps from this locatio staff will not treat you like a valued customer. Every time I visit this place it makes me wish I never purchased 2 Brand new Jeeps from this location. The service department here is so bad that the company itself is losing a lot of money because they refuse to read these complaints and fire the people who cost more than they make.from management down to his staff needs to be replaced, im never happy leaving there . They act like they own the business. My brand new Jeep gives me nothing but grief because of the service department and there lazy mechanics , always saying nothings wrong so they don’t have to work. More
by Russell_kinard
Employees Worked With
Marcel
July 13, 2024
Service department is great. Alex was my advisor and she made sure I was taken care of my whole visit. In and out quickly. One of the service managers James even came out and ma Alex was my advisor and she made sure I was taken care of my whole visit. In and out quickly. One of the service managers James even came out and made me feel at home and made sure my trx was in good hands! More
by Efeistjr
Employees Worked With
James Nieves Alex Guadagno
