Back

Sansone Chrysler Jeep Dodge Ram

Avenel, NJ

3.5
316 Reviews

98 Route 1

Avenel, NJ

07001

Directions

By Type

316 Reviews of Sansone Chrysler Jeep Dodge Ram

July 29, 2022

Very professional and courteous. Service was timely and professionally done. Also very appreciated the washing after service More

by roboxp
Recommend Dealer
Yes
Employees Worked With
Alexandra
July 10, 2022

Clyde was great assisted us immidiatly was very knowledgeable after getting wrong information from another associate. More

by bustedny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clyde
July 06, 2022

Thank you Clyde for your help! Definitely ask for him when going to Jeep Chrysler @ Sansone. Needed service on my Grand Caravan. Clyde was kind and efficient, helping me make sure More

by Caravan55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde
June 27, 2022

So Jeep made an appointment for me to go in, because the HOOD on my 2018 Jeep Grand Cherokee Limited, has Rust, which I have come to learn is a KNOWN issue, because they wanted to push the warrant work to " More

by Anthony
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan
Jun 30, 2022 -

Sansone Chrysler Jeep Dodge Ram responded

Anthony, Thanks for the feedback. We’re very sorry you weren’t satisfied with the work completed. That being said, we can understand the frustration regarding the warranty and would love a chance to speak with you directly to see what else we can do. If you don’t mind, please reach out to sthompson@sansoneauto.com at your earliest convenience. Thanks.

Jun 30, 2022 -

Anthony responded

This is my 4th Jeep Grand Cherokee Limited, and my ex is on her Second, and I just Sold a JK Sahara Unlimited, I never had to deal with dealerships or warranties until extending my lease on this one due to supply shortages, BUT, now that I know the "True Colors" of the Chrysler Jeep Brand, I will NEVER drive another one again. Everything is peaches and cream till 36k Miles.

June 24, 2022

4th time trying to lease 2 keeps…pricing is insane, got the jeeps for half the price More

by Blondielc4
Recommend Dealer
No
Employees Worked With
Brian Taylor from Hyundai took us over…have all good things to say about Brian…manager which I do t know name of gave us the prices
Jun 30, 2022 -

Sansone Chrysler Jeep Dodge Ram responded

Thanks for the feedback. We’re sorry to hear you weren’t satisfied with our prices. We do our best to stay competitive within the market and are happy to speak with you to see if there’s any other way we can assist you. If you’d like, please reach out to lbautista@sansoneauto.com at your earliest convenience. Thanks.

June 23, 2022

Clyde is awesome. . definitely ask for him when going to Jeep Chrysler @ Sansone. Check engine light came on More

by carloscruz10009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde
June 23, 2022

always good service and great people to work . BOUGHT 5 JEEP VECIHILES NEVER HAD ANY BAD EXPERIENCES OTHER THAN USUAL THINGS THAT HAPPEN More

by fredcarmichael57
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina in service & IVAN IN SALES
June 23, 2022

Missing screw to my new coil pack. Luckily I had the old coil pack with the original screw. The other two coil packs partially pull up with extremely lose screws. Vehicle cranked for t More

by jamiejpettis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paulo Lopes, James Langford, Matt Espara, Jason Patten
Jun 30, 2022 -

Sansone Chrysler Jeep Dodge Ram responded

Thanks for letting us know, Jamie! We’re very sorry for the difficulty and can understand how frustrating this must be. If you don’t mind, please reach out to sthompson@sansoneauto.com at your earliest convenience so we can look into what happened. Thanks!

June 23, 2022

Tried to sell me parts that were already new and not needed. Complete lack of integrity. More

by Manny816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
Jun 30, 2022 -

Sansone Chrysler Jeep Dodge Ram responded

We appreciate the feedback, Manny. We do our best to ensure our customers’ vehicles are in the best shape possible, and sometimes techs identify issues that may not be an immediate need- but are likely to need repair in the near future. In these cases they may suggest maintenance before this becomes a major issue. If you don’t mind, we’d love to speak with you about this directly. Please reach out to sthompson@sansoneauto.com at your earliest convenience. Thanks.

June 22, 2022

Nick our Service Asst. was very informative and help us a lot and very pleasant More

by vbernard48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick LaTronico
...
10
...