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Sansone Chrysler Jeep Dodge Ram
Avenel, NJ
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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316 Reviews of Sansone Chrysler Jeep Dodge Ram
March 17, 2023
I have been going to Sansone for almost 20 years. I have purchased a few cars and have used their service for that long as well. Have always had great experiences, with Kristina and now David. Al I have purchased a few cars and have used their service for that long as well. Have always had great experiences, with Kristina and now David. Always willing to make sure that everything worked out for me. I will continue to use and strongly recommend More
by paulyboy71
Employees Worked With
David...Kristina
March 14, 2023
Great customer service , very helpful to my needs! Thanks to chris and the finance coordinator they made it easy for me to purchase my new vehicle . Highly recommended Thanks to chris and the finance coordinator they made it easy for me to purchase my new vehicle . Highly recommended More
by Dbenitez162
Employees Worked With
Christofer
March 13, 2023
I took my truck to receive some minor repairs today and the service was once again amazing and fast. The employees are very helpful and they make you feel so welcomed. I alway make sure I recommend friends the service was once again amazing and fast. The employees are very helpful and they make you feel so welcomed. I alway make sure I recommend friends and family when they need to get service done. More
by Arionrice310
Employees Worked With
David perla
March 07, 2023
My truck has left with the same issues it had and more. Spoke to service manager and he was rude with a cocky attitude. Did not even call me back after stating he would to inform me of a reimbursement. Had Spoke to service manager and he was rude with a cocky attitude. Did not even call me back after stating he would to inform me of a reimbursement. Had to reach out to my service advisor and she told me I would not be getting reimbursed for the alignment I did not need to do but got stuck paying for. Transmission still having same issues after Sansone worked on it, Tires still balding on outside due to front end issue even after Sansone worked on it, suspension still squeaking after Sansone worked on it, After Sansone completed alignment steering wheel is not straight at all slanted to the left, and After Sansone completed all work now I am having more issues with front suspension along with, when turning right steering system making noise and my headlights flickering after they worked on truck. Reached out to Ram and they are also doing nothing for me nor reaching back out to follow up and try and fix the issue just like Sansone. Sent multiple emails to the RAM customer care agent and no response. Spoke to her manager as well and was supposed to get a call back and nothing. RAM as a whole company needs to step up and take care of the Customer the proper way. Not by not answering and praying things blow over. Also another note my vehicle was in shop for a month and I did not get offered a loaner car till 4 days before work was completed and was told it would have to be back withing 4 days anyway. Wasting my time as usual. More
by Anthony
Employees Worked With
Kristina (Service Advisor)
February 18, 2023
Great visit for service on my truck. Gentlemen in the service department was very helpful. Car wash could have been a lot better, still could see the dirt. Other than that it was a great Gentlemen in the service department was very helpful. Car wash could have been a lot better, still could see the dirt. Other than that it was a great visit. More
by danny_gabe
Employees Worked With
Munir Denard , Wendy Sudul
February 04, 2023
I have had the worst experience at this dealership. Bought a certified preowned wrangler with nothing but problems and poor customer service. I have not had my vehicle for over 2 months and have only o Bought a certified preowned wrangler with nothing but problems and poor customer service. I have not had my vehicle for over 2 months and have only owned it for 5. Lies about repairs, blaming other departments, and no follow through in relaying information. More
by Neighbor1026
Employees Worked With
Marcell
January 31, 2023
I had a great experience working with Javier Martinez looking at all options available to me. He was a great listener to understand my needs and getting it done. If you need a Toyota he is the man. looking at all options available to me. He was a great listener to understand my needs and getting it done. If you need a Toyota he is the man. More
by Casique45
Employees Worked With
Javier Martinez
