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Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,374 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,374 reviews

August 02, 2024

Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. More

by domingues7820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. More

by armarchioni
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great More

by clanderso19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

On time, in a timely manner, and we’re very helpful, did a great job More

by ALEXRIOS533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. More

by r.n.fachet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Horrible service center! Every time I go there it’s a waste of time. My last appointment was made by matthew my service advisor for a part swap that was not even in stock. More

by DANNY.ROMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Salerno Duane Chrysler Jeep responded

We’re sorry to hear of your less-than-satisfactory experience with our dealership and hope you will accept our sincerest apologies. Being known for our great customer service and product, we would like to address your specific concerns and make things right. Please feel free to contact me directly so we can discuss your experience further, Paul Bonilla 908-739-6735 EXT: 3110

August 02, 2024

Always great service the dealership always values my time and takes my busy schedule into consideration More

by apboosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! More

by rvannos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Great and fast experience. Best dealership ever. Thank you Jim and Sal for my new Rubicon More

by GEOLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dietrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Worst service of any dealership I’ve been to. Misdiagnosed issue. Took 2 weeks to fix. Problem still remained. Unresponsive. They just don’t know what they’re doing. Was a 2022 Wrangler. More

by Alancarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jul 29, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further.

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