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Salerno Duane Chrysler Jeep
Summit, NJ
1,068 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,068 reviews
May 20, 2024
Great service very professional I had my car back when promised I will continue to bring my Jeep here . promised I will continue to bring my Jeep here . More
by kshaun8
Verified CustomerEmployees Worked With
Helpful May 18, 2024
Every time I bring my car in for service I expect to deal with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a p with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a person whose job it is to maintain contact with your customers so they know when their car is ready. There is no transparency which leads to customers getting screwed left and right. I can literally write stories of how poor this dealership is run and only go back to them bc my xxx jeep has so many issues and needs to be fixed. Ugh. Can’t stand Salerno…for years. Oh and this is my fourth vehicle from this place, you would think they would at some point realize I leave upset every time. Def my last. I dropped my jeep to 10am for tire change and new brake pads. at 330 I received a voicemail that “they are wrapping up everything for the day bc they are missing a part”. I go to the dealership to pick up my car and it is not ready for another hour. A hour would have been 430, instead salerno calls and leaves a message at 552pm letting me know my car is done and needs to be picked up by 6pm. What??! I had no car to take my kids to events and to school in the am despite it pouring outside. And lastly a credit card fee in addition to the thousands it costs to repair my car. It cost me $54 to use a credit card. I’m so done. You stink! As usual. More
by cohenwb
May 15, 2024
The Salerno Duane team is a professional group, who is skilled at servicing their clients well. We have had nothing but positive experiences with them. skilled at servicing their clients well. We have had nothing but positive experiences with them. More
by wvupikapp
May 15, 2024
Had service and recalls addressed. Good service. No issues regarding drop off or pick up. Good service. No issues regarding drop off or pick up. More
by JTKBT
May 15, 2024
The Salerno Duane team was able to complete my recall and all good to go now. all good to go now. More
by Rick
Employees Worked With
May 09, 2024
Jaylen Salley at service desk very knowledgeable and answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service answered questions I had. Service tech Raymiere Rodriguez also very knowledgeable on jeep repairs and service More
by dbosefskie
Employees Worked With
Jaylen Salley, Ramires Rodriguez
May 08, 2024
Matt and Billy in service dept are always so helpful whenever I bring car in for service whenever I bring car in for service More
by rburke2005
May 07, 2024
The dealership was extremely well kept. Sergio was receptive and very educated on my vehicle. I look forward to working with him in the future. Sal was excellent on how he explained the Sergio was receptive and very educated on my vehicle. I look forward to working with him in the future. Sal was excellent on how he explained the options I had. He was informative without being forceful. I really enjoyed my experience overall. More
by ANGEL.ABCLLC
May 06, 2024
Sergio is always helpful and kind. He even helped me empty my old car and put the stuff into my new car. He represents your company very well. He is truly a gem He even helped me empty my old car and put the stuff into my new car. He represents your company very well. He is truly a gem More
by ecorcoran3
May 06, 2024
When I booked the appointment I told them that the car needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looke needs to be looked at by a senior technician. I gave them the bulletin that explained the problem. I still don't know whether its been fixed or looked at. I dropped the car of and picked it up that evening. I've called and emailed to find out what they found and no-one has called back. More
by peterrichardsonllc
Employees Worked With
