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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,373 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,373 reviews

December 01, 2024

2 hours later I asked what's the story w/ the car ? Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think t More

by jalfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Shorrock
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

We’re sorry to hear of your less-than-satisfactory experience with our dealership and hope you will accept our sincerest apologies. Being known for our great customer service and product, so we would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience

November 27, 2024

It was an excellent and easy experience. I will definitely be back to purchase again. More

by diakamme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul shorrack
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future. Please do not hesitate to reach out if you need further assistance.

November 26, 2024

Cesar was a pleasure to work with. The full team was very nice and reasonable. More

by dereknynj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for leaving a 5-star review. We are happy you had a pleasant experience with Cesar and he was able to exceeded your expectations. We hope to see you again soon!

November 21, 2024

They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! More

by elizabethcosentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen gave good advice!
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

November 21, 2024

Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time More

by russsehnert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Our apologies for any frustration or car troubles you are having, and that you feel we were not able to meet your expectations. Please feel free to give us a call and we would be happy to discuss any services to your vehicle with you. We hope to earn back your business in the future.

November 20, 2024

Francisco & Sal were very knowledgeable, helpful and patient. Francisco worked to get us a very good deal which was appreciated. More

by KATE REED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and taking the time to leave a 5-star review! We’re delighted to hear you enjoyed Francisco and Sal's service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 20, 2024

Boris is great to work with. I have bought three cars from him in the past 4 years. More

by Chris H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to share your feedback and leave us a 5-star review, Chris. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had multiple great experiences with Boris. Let us know if we can do anything else for you.

November 20, 2024

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the tine to share your experience and for leaving us a 5 star review. We appreciate your business and your recommendation means the world to us. We look forward to working with you again in the future.

November 19, 2024

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 18, 2024

My experience at service was pleasant. My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the More

by amcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and recommendation. We appreciate you taking the time to leave us a 5-star review. We appreciate your business and look forward to working with you again in the future.

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