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Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
152 Reviews
152 Reviews of Russ Darrow Toyota of West Bend - Service Center
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October 03, 2020
Fast, efficient, good quality, courteous service, inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. More
by Johnclear
September 26, 2020
I had to have the recall for the air bag on my Corrola replaced. It took longer then the estimated time they thought. They did give me a brake on the oil change that they did also. replaced. It took longer then the estimated time they thought. They did give me a brake on the oil change that they did also. More
by Dixie
Employees Worked With
August 22, 2020
I was very pleased with the service on my vehicle. I was I was very pleased with the service on my vehicle. I was NOT pleased in that all people were not wearing masks. Made me very uncomfortable! I was very pleased with the service on my vehicle. I was NOT pleased in that all people were not wearing masks. Made me very uncomfortable! More
by cskaalen
Employees Worked With
August 05, 2020
Awesome Toyota west bend service department. All work completed on time. Great price. Will bring my car back for future service Sorry. Forgot name of person who helped me. He did awesome job. completed on time. Great price. Will bring my car back for future service Sorry. Forgot name of person who helped me. He did awesome job. Thank you More
by trek215
Employees Worked With
August 03, 2020
mixed up appointment I called and scheduled an appointment using the phone number from Google maps. I confirmed the appointment was with Russ Darrow in West Bend. When I w I called and scheduled an appointment using the phone number from Google maps. I confirmed the appointment was with Russ Darrow in West Bend. When I went to the appointment, they couldn't find me. I had to come back 5 hours later. The service center said that the Google number wasn't correct. Why is someone answering your phone number as Russ Darrow West Bend and taking the time to confirm appointments for you. Wherever the problem is with the phone number, since you know about it, maybe you should fix it. At least you should have a way to annotate notes in your sytem for when a customer has a complaint. I would have never typed this review if you hadn't texted me asking to write a review. More
by Mannoonesees
Employees Worked With
I don't know, the names
July 24, 2020
Very friendly and knowledgeable about my questions. They finished my work on time. Car wash there is terrible, you would think for such a huge dealer would be much better finished my work on time. Car wash there is terrible, you would think for such a huge dealer would be much better More
by Hazeldad
Employees Worked With
July 04, 2020
Dan was very swift to help. He was able to assist me in all my needs. Very intelligent and capable person. Will be returning just for him. all my needs. Very intelligent and capable person. Will be returning just for him. More
by Asquared
Employees Worked With
June 10, 2020
Got me in quickly for unscheduled service. Really nice job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip job. Appreciated Thanks to Chris for getting me in. Oil & filter change, cabin filter change, & tire rotate. Need to be done before unexpected trip in 2 days. Thx Chris. More
by kpleeson2
Employees Worked With
Chris. Five stars
May 18, 2020
Was in and out and on time. Couldn’t ask for anything better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. better. Explained to me what I should be doing and when I should stop in for service on my new vehicle. More
by Yotahighlander
Employees Worked With
