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Russ Darrow Toyota of West Bend - Service Center

West Bend, WI

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152 Reviews

152 Reviews of Russ Darrow Toyota of West Bend - Service Center

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January 27, 2022

The Service and response to an auto problem is outstanding. I would and do recommend them to everyone. They are friendly and efficient. They are the best of the best!👏👏👏👏 More

by Dottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Service was great. Very friendly people. They did not over charge. I was very impressed with the experience. More

by Verner480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

They are courteous, observant, and prompt; they explain things and answer my questions. They go out of their way to accommodate my limited walking ability, by parking my vehicle close to the building in a More

by Sallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Very friendly greeting. Professional workers. Thorough service. Very helpful explaining what was done to the vehicle. More

by Scooter1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Lundberg
Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks for thenice review!!danny shutts,gm

January 04, 2022

Their service and service department were wonderful. They treated me well and took care of my car. More

by eduventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Russ Darrow Toyota of West Bend responded

thanks!! danny shutts, gm

December 28, 2021

Daniel Rouse did an excellent job taking care of my Camry's needs. He is very knowledgeable about the technical needs, especially the needed ECM update. He also did a gr8 job of keeping me updated a More

by Eapoehlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thank you so much!! danny shutts, gm

December 27, 2021

Very Courteous and polite. Quick service and clean once it’s done. Made it a pleasant experience More

by mikekoput
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks Mike!! danny shutts, gm

December 13, 2021

Polite service. Took my car is at appointment time. No extra waiting. Service was efficient More

by Janwt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

Thanks Jan!! danny shutts, gm

November 26, 2021

We’re very pleased with the service and treatment we received at Russ Darrow Toyota, especially from service advisor, Seth Tearney. Seth was through, professional and friendly. He expedited our repairs More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tearney
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

Dan, we think Seth is pretty awesxome too!! danny shutts, gm

November 24, 2021

Good service team.. I was very happy with everyone in the dealership. They were on time and everything went smoothly. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Shutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
ellisha donath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coty Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Moschea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Russ Darrow Toyota of West Bend responded

thanks for the 5 stars!! danny shutts, gm

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