Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
1,191 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 12, 2026
I had an 11 am appt for tire rotation,I asked if they
could check tire sensor light issue also. I was told id have to leave my car,as itd take a couple hours.
More
by cj_wissmann
Verified Customer
Verified Customer
Employees Worked With
February 11, 2026
Mark nd Matt were great.
The only issue was they are understaffed during the week and made for a very long day. Other than that the customer service was great and being short
More
by omahacoastie
Verified Customer
Verified Customer
February 11, 2026
took truck in because there was a rattling and they said
they fixed it and its still rattling. also my remote starter isnt working and instead of fixing it they went on and on about paying for an app
More
by pastamike71
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (114 Vehicles)
2022 Lincoln Nautilus
used
Gilded Green Metallic Clearcoat exterior
Automatic
All-wheel Drive
Photos & Amenities
- Free Coffee
- Quick Lube
- Authorized Parts Store
- Authorized Accessories Store
- Free Drinks
- Free WiFi
- Cable TV
- Shuttle Service
- Vending Machines
- Free Loaner Cars
- Express Service
- Automated Car Wash
- Pet Friendly
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Television
- After Hours Drop-Off
