Russ Darrow Toyota of West Bend

Sales and financial made the process a genuinely great experience. Both worked with me to make sure I got in the car I wanted and got the most for my trade in. experience. Both worked with me to make sure I got in the car I wanted and got the most for my trade in. More

I had been in contact with a few different Toyota dealers to let me know what stock was available regarding the 2022 Tundra. Cole Lutz from Russ Darrow West Bend was the only salesperson to get back to me an to let me know what stock was available regarding the 2022 Tundra. Cole Lutz from Russ Darrow West Bend was the only salesperson to get back to me and we quickly found my new truck. Cole has done a great job every step of the way. I feel the service after the sale will be just as good! Thank you Cole. More

Fast and friendly service today. Got help from Service Mngr Jordan Seagren and Dan Rouse in the drive. Caught a ride back and forth with the Service shuttle making this service s Got help from Service Mngr Jordan Seagren and Dan Rouse in the drive. Caught a ride back and forth with the Service shuttle making this service so easy for me. John the shuttle driver offers excellent care also! All 👍 More

1 hour and 15 minutes for a tire rotation and oil change, too long but better than last time which was over 2 hours. too long but better than last time which was over 2 hours. More

Received a harassing call after the purchase saying that they wish they didn’t sell me the car because I am not a nice person. Who does that! Safe to say that ruined a fairly fine exchange. they wish they didn’t sell me the car because I am not a nice person. Who does that! Safe to say that ruined a fairly fine exchange. More

Very personable and prompt. Service was timely and everyone I encountered was very friendly. Shuttle back to work is nice. Service was timely and everyone I encountered was very friendly. Shuttle back to work is nice. More