Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Toyota of West Bend
West Bend, WI
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 785 reviews
October 26, 2023
Great service! They went out of their way to make sure we were satisfied. Heather and Justin took real good care of us. I would definitely recommend this dealersh They went out of their way to make sure we were satisfied. Heather and Justin took real good care of us. I would definitely recommend this dealership to anyone. We were looking for a while and had been to other dealerships and some of them were real schmucks! Not Russ Darrow Toyota of West Bend!! More
by GPT
Employees Worked With
Justin, Heather Gagliano
October 07, 2023
We had a very knowledgeable salesman, Neven. He answered all of our questions, we test drove 3 different vehicles , he had a lot of patience! He answered all of our questions, we test drove 3 different vehicles , he had a lot of patience! More
by tljommen
Employees Worked With
NEVEN, Cole Lutz
September 29, 2023
Had an oil change and tire rotation today. Messed up the billing. Everything written on the billing sheet . Then left some code on my dash have to in to get that cleared out. Second trip neve Messed up the billing. Everything written on the billing sheet . Then left some code on my dash have to in to get that cleared out. Second trip never took care of the maintenance light also on sheet specifying to reset to 5000 miles. What kind of Incompetent people do you have working there!!!!!!! More
by Pissed
Employees Worked With
Seth
June 19, 2023
Very friendly staff. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. Easy to do business with. Nice, clean facility. Accommodating for out of state customers like myself. More
by aaronhaaland
Employees Worked With
Danny Shutts, Heather Gagliano
